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Find a Location

A Plus Exterior LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforA Plus Exterior LLC

    Home Improvement
    BBB accredited business

    Additional business information

    Additional Info:
    This business also provides dumpster rental & dumpster service.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2013

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A Plus Exterior LLC offers home improvements, specializing in roofing, siding, gutters and downspouts, as well as window and door installation.

    Business Details

    Location of This Business
    215 Bridgeport Ave, Milford, CT 06460-4116
    BBB File Opened:
    9/15/2011
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Incorporated:
    7/27/2011
    Accredited Since:
    1/31/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Alexander Montero, Owner
    Contact Information

    Principal

    • Mr. Alexander Montero, Owner

    Customer Contact

    • Mr. Alexander Montero, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On 2/10/2021 I filed a Wind Damage with my insurance Company ***** **** Insurance. Damaged incurred at my property located at ** ***** ***** ******* **. I requested A Plus Exterior to submitted an estimate to my insurance company for the cost to repair the damage. I signed an agreement with A Plus exterior on February 12th 2021. A Plus Exterior provided my insurance a free estimate in the amount of $21,892.28. My insurance company ***** **** only approved to payment for damages in the amount of $5,945.05. A Plus Exterior never had an approval from me to complete the work after the insurance company did not approved their estimate. A plus Insurance has never started or completed any of the work to fix the Wind damage at my property. A plus exterior since then has sent me an invoice dated 10/28/21 for $917.17 for a window that was never replaced and for providing ***** **** insurance a "free estimate". A plus has also demanded payment by sending me to a collection agency requesting a payment of $5,945.05 for work that was never done at my property. As stated in the first paragraph of the agreement I signed with A Plus Exterior "If the insurance company does not approve a complete replacement, this contract will be null and void; the Owner will not owe the Contractor anything. i also received an email from one of the employers of A Plus exterior stating that if i hired them to complete the work I would only be responsible for my insurance deductible, there is not mentioned of charges for providing an estimate.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth K

    1 star

    04/15/2024

    My name is Elizabeth Knight 65yrs I live in ************* A Plus Exterior have 5 Star reviews their bragged how A Plus Exterior staff was very professional,respectful, courtesy. Evidently I donot qualified for that service, is it the color of my skin, I paid my bill in full. I feel this way because on 3/1/24 I hired A Plus Exterior to install gutters on my home. 3/23/24 I sent email, photos to Christin Montero on the west side of the house as if the gutters are not there. On 3/26/24 Christin sent someone out and I was told that the problem was fix. On 4/4/24 sent email to Christin and Alex that the problem still exists. No response from anyone at A Plus Exterior. Today is 4/15/24 still A Plus Exterior have not contacted me.

    Local BBB

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