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Find a Location

Silver City Furnace Company has 1 locations, listed below.

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    Business ProfileforSilver City Furnace Company

    Heating System Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/14/2014

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Silver City Furnace Company specializes in residential and commercial heating and air conditioning systems. The business services include but are not limited to installation, repair, maintenance and more. 

    Business Details

    Location of This Business
    316 E Main St, Meriden, CT 06450-5649
    BBB File Opened:
    5/13/1999
    Years in Business:
    78
    Business Started:
    1/1/1946
    Business Incorporated:
    9/23/1946
    Accredited Since:
    7/14/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Silver City Furnace Company, Incorporated
    Business Management
    • Mr. John Alfieri, Owner
    Contact Information

    Principal

    • Mr. John Alfieri, Owner

    Customer Contact

    • Mr. John Alfieri, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ritchy D

    1 star

    11/04/2021

    CALL SOMEONE ELSE...Terrible customer service...wasted my time. Charged me to fix their mistakes...his tech "Drew", ruined a brand new $9000 boiler, and John charged me $400 reinstall the unit...knowing that his tech ruined it. I reluctantly paid it because I did not know that Drew ruined it until months later when I did some investigating and found that Drew was fired right after this happened, and also, if I didnt pay John, I would have been stuck... Soon thereafter, I made John aware of 1 heater that was not getting hot and he said that he would check it for me. I told him that it was urgent. Well I have been waiting for almost 2 years and he is complaining that I am "breaking his b***s. It took me almost a year of calling just to get regular maintenance on the brand new heater that he installed...It seems as though John took my expensive heater job, but when it came time to do the little work, he wanted nothing to do with me. I have learned my lesson and will call someone who respects and values their customers. JOHN DOES NOT.

    Local BBB

    BBB Serving Connecticut

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