This Business Is Not BBB Accredited

LoveSac Alternative Furniture Co.

LoveSac Alternative Furniture Co.

(888) 636-1223

LoveSac Alternative Furniture Co.

10 years in business
Headquarters
2 Landmark Sq
Ste 300
Stamford, CT 06901-2410
Fax Numbers
  • (203) 353-8483
Additional Phone Numbers
  • (800) 613-3839
  • (801) 456-0448
  • (801) 497-9020
  • (972) 377-7597
  • (402) 393-2216
  • (203) 353-3349
  • (952) 854-5105
  • (801) 293-9107
  • (720) 887-1070
  • (818) 341-4450
  • (951) 353-2410
  • (972) 661-9902
  • (414) 774-5683
  • (515) 267-1297
  • (702) 434-0047
  • (703) 506-0805
  • (610) 992-9060
  • (412) 366-7227
  • (412) 831-1440
  • (201) 843-3242
  • (508) 318-5595
  • (480) 755-2386
  • (404) 816-0070
  • (770) 904-2102
  • (952) 545-6345
  • (908) 722-2030
  • (818) 243-1681
  • (410) 730-3300
  • (306) 366-1048
  • (805) 418-9848
  • (408) 247-7645
Additional Email Addresses
  • arealperson@lovesac.com
BBB File Opened: 11/28/2006
Business Started: 10/09/2006
Business Incorporated: 03/06/2014 in DE
Type of Entity
Limited Liability Company
Business Management
  • Ms. Nikki Rupp, Customer Love Manager
  • Ms. Donna Dellomo, CFO
  • Mr. Shawn Nelson, Chairman
Business Category
  • Furniture - Retail
  • Advertising - Direct Mail

Alternate Business Names
  • Lovesac, LLC
Refund & Exchange Policy: 
If for any reason you decide your purchase isn't what you want, need, or like, you can return it by contacting a customer service representative to coordinate your return authorization. You have 30 days from the ship date of your order to return or exchange your purchase. All returns must be reported to us within 30 days and returned, in good condition, in their original packaging. As custom covers are made just for you, they are final sale and ineligible for return. Please note that Gift Cards cannot be exchanged, refunded, or redeemed for cash. Lost or stolen Gift Cards cannot be replaced or refunded.

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Overview

Lovesac was founded in 1995 when teenager Shawny D. Nelson set out to build the world’s largest beanbag but ended up filling it with shredded foam instead. Lovesac has evolved into an international retailer of alternative furniture, making washable, changeable, comfortable and durable furniture for TV rooms. You can learn more about Lovesac at www.Lovesac.com.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for LoveSac Alternative Furniture Co. include:

  • Failure to respond to 16 complaint(s) filed against business

M: 9:00 AM-8:00 PM
T: 9:00 AM-8:00 AM
W: 9:00 AM-8:00 AM
Th: 9:00 AM-8:00 AM
F: 9:00 AM-8:00 AM
S: 10:00 AM-8:00 AM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

LoveSac Alternative Furniture Co.

This Business Is Not BBB Accredited

LoveSac Alternative Furniture Co.

Customer Review Rating:

25%
75%

Composite Score: