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Find a Location

Frank's Auto Credit, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Frank's Auto Credit, Inc.

      285 Broad St Manchester, CT 06040-4037

    • Frank's Auto Credit, Inc.

      PO Box 1686 Manchester, CT 06045-1686

    Business ProfileforFrank's Auto Credit, Inc.

    Financing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Frank's Auto Credit, Inc. offers used auto sales and financing.

    Business Details

    This is a multi-location business.

    Find a Location

    Frank's Auto Credit, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Frank's Auto Credit, Inc.

        285 Broad St Manchester, CT 06040-4037

      • Frank's Auto Credit, Inc.

        PO Box 1686 Manchester, CT 06045-1686

      Location of This Business
      285 Broad St, Manchester, CT 06040-4037
      BBB File Opened:
      6/13/2001
      Years in Business:
      29
      Business Started:
      1/30/1995
      Business Incorporated:
      12/20/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mark Walling, Manager
      • Mr. Michael Lynch, Owner
      Contact Information

      Principal

      • Mr. Mark Walling, Manager

      Customer Contact

      • Mr. Mark Walling, Manager
      Additional Contact Information

      Fax Numbers

      • (860) 649-2157
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I bought a car on 12/14/22. I have been having problems with sed car ever since. All being that my check engine light came on a month after I got the car twice. I took it to this shop and the said they had fixed. Two months after the check engine light came back on. On 1/2/23 I took it back to them because it came back on and they told it the cadilc converter was bad and it need to be fixed. Either fix my car or give me my money and I will return the car because you guys didn’t fix it the first time. I took it to someone to look at it because it was making noise and the right front tire needs an axel again something they didn’t tell me when I took it there
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kearria D

      1 star

      08/09/2023

      DO NOT BUY FROM THEM!!!! over charges for their cars by THOUSANDS, the car is worth 5-6 grand they priced it for 11 grand over market value. bought my car in 3/1/23, literally 2 days later my check engine light came on. i brought it back to return the car and they said i could not do that, i was scared and kept the car after my gut was telling me NOT to. my check engine light came on again about a week after getting it back from the shop, i also complained about my brakes and shocks. this place is a huge scam and should be out of business

      Local BBB

      BBB Serving Connecticut

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