This Business Is Not BBB Accredited

Ramos IT Consulting, Inc.

Ramos IT Consulting, Inc.

(800) 317-0650

Ramos IT Consulting, Inc.

9 years in business
PO Box 261772
Hartford, CT 06126-1772
Fax Numbers
  • (860) 371-2843
Additional Phone Numbers
  • (800) 215-3497
  • (203) 303-7776
BBB File Opened: 10/03/2011
Business Started: 01/01/2008
Business Management
  • Mr. Orlando Ramos, Founder/CEO
Business Category
  • Electronic Equipment & Supplies - Dealers
  • Cell Phone & Tablet Equipment, Supplies & Repair
  • Computers - Dealers
  • Video Games - Dealers
  • Computers Hardware, Software & Services
  • Internet Shopping
  • Information Technology Services

Products & Services
Provides network systems and services to small and medium business. The systems include PC-based, LAN systems, software, accessories and other systems.
Alternate Business Names
  • RamosIT
Refund & Exchange Policy: 
Return Policy:
There will be 16% Re-Stocking Fee from the Total Price of the purchase...NOT from shipment fee.

1. A Return Merchandise Authorization (RMA) number must be obtained from Alpha prior to the return of any merchandise. Product returned without an RMA number will be returned to the customer at the customer's expense.

2. Refused shipments or Orders that are returned to RamosIT.Com INC without an RMA number on the package could take longer to get a credit. RamosIT.Com INC could also refuse returns that do not have an RMA number and in that case it would be returned to sender (end customer). If you would like to get a credit please request an RMA number before sending the package back.

3. The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON. Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.

4. Defective returns are eligible for return only within 30 days from Alpha invoice date. After 30 days, all products must be referred to the manufacturer for authorized warranty repair. (Some manufacturers may have stricter return policies.) Eligible returns will be credited at purchase price or current selling, whichever is lower. Original freight does not qualify for credit on defective returns however; replacement orders will be shipped out prepaid.

5. All returns must be shipped prepaid freight by the customer with the RMA number displayed on the outside of the box.

6. Products must be returned complete with original parts and documentation along with the original manufacturer's box/packaging.

7. Factory sealed product in re-sellable condition may be returned at Alpha's discretion. Re-sellable products authorized for return will be credited at the current Alpha selling price less a 20% restocking fee.

8. Returns not received complete (ie; missing parts, documentation, or manufacturers box/packing) will not be credited and will be sent back to the customer at their expense.

9. Returns will be credited at the price paid on invoice or current selling price, whichever is lower, less any re-stock fee. Items showing signs of misuse or consumer abuse will not be accepted for return credit. Credit will be processed (5-20) business days after receipt of merchandise at Ramos IT.Com, INC.

DAMAGES:
RamosIT.Com INC Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned to RamosIT.Com INC for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact RamosIT.COM INC for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within (14) calendar days of receipt. Damage claims are the responsibility of the co-signee. The shipping cartons, packing and content should be retained in the same condition as received.

Manufacturer Warranty:
Remember, before calling RamosIT.COM INC for a return product check if the damage is covered by the manufacture and if it is please call them directly from the list below.

A+

Overview

Offer IT consulting and peripheral personal computer sales. Partnered with: Dell, Inc, Microsoft, Inc, Apple, Inc and Kodak, Inc.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ramos IT Consulting, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Ramos IT Consulting, Inc.

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