This Business Is Not BBB Accredited

American Cruise Lines

American Cruise Lines

(800) 814-6880

American Cruise Lines

26 years in business
741 Boston Post Rd Ste 200
Guilford, CT 06437-2743
Fax Numbers
  • (203) 453-0417
Additional Phone Numbers
  • (203) 453-6800
BBB File Opened: 11/28/2000
Business Started: 05/10/1991
Business Incorporated: 06/01/1999 in DE
Type of Entity
Corporation
Business Management
  • Mr. Charles A. Robertson, Vice President
  • Mr. Timothy Beebe, Vice President of Sales
  • Ms. Susan Renner, CFO
  • Ms. Susan Shultz, Director of Sales
Business Category
  • Cruises
Methods of Payment
  • Check and major credit cards
Refund & Exchange Policy: 
American Cruise Lines works individually with each guest to ensure the highest level of satisfaction. Each cruise experience is unique and we will work with you to accommodate your concerns and interests. This attention to detail has helped us earn one of the highest guest repeat rates in the industry.

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Overview

American Cruise Lines operates the newest fleet of riverboats and small cruise ships on more than 35 week long itineraries around the country. Long established and deeply experienced in cruise travel, American Cruise Lines has most recently received world-wide recognition as the first to revive paddlewheel river cruising in America. The line is known for working closely with guests before, during, and after their cruise to create a highly personalized experience. To learn more about American Cruise Lines, visit www.americancruiselines.com or call 800-814-6880.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for American Cruise Lines include:

  • Failure to respond to 1 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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American Cruise Lines

This Business Is Not BBB Accredited

American Cruise Lines

Customer Review Rating:

100%

Composite Score: