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Find a Location

Post University, Inc. has 1 locations, listed below.

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    Business ProfileforPost University, Inc.

    College and University
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.26/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2010

    Years in Business: 134

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Post University Inc. offers on campus and online higher education plus accelerated degree programs.

    Business Details

    Location of This Business
    800 Country Club Rd, Waterbury, CT 06708-3240
    BBB File Opened:
    7/18/2002
    Years in Business:
    134
    Business Started:
    1/1/1890
    Business Incorporated:
    10/14/2004
    Accredited Since:
    2/3/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Post University Online
    • Online Education Institute of Post University
    Business Management
    • Mr. Scott Allen, CFO
    • Ms. Melisah Kochera, Executive Assistant
    • Ms. Patti Jennings, Executive Assistant
    • Mr. John L. Hopkins, CEO
    • Ms. Elaine Neely, Chief Compliance Officer
    Contact Information

    Principal

    • Mr. John L. Hopkins, CEO
    Additional Contact Information

    Fax Numbers

    • (203) 596-4579
      Primary Fax
    • (203) 596-4691
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    38 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I enrolled in the RN to BSN online program and paid $250 towards tuition that was to be financed by school at $250 per month no interest. I found out about several complaints and negative reputation, so I cancelled my enrollment within a week (which was within full refund timeframe). I contacted them regarding a refund and was told it was a nonrefundable finance charge for setting up Ubenefit plan. I did not set up a loan program since I withdrew from the program within a week of enrolling. I noticed that the charge was not labeled as a finance charge until after I contacted them for a refund on March 22. I paid the $250 on March 9 and notified them on March 15 to withdraw from enrollment. I contacted Brian W**** and he said that after withdrawing within a week, I should be good regarding tuition and fees. I emailed Student accounts (Megan ******) on March 20th asking where my refund was and she said it was nonrefundable but that she would contact Student accounts and she what can be done regarding a refund. I contacted her twice since and she said she has not heard back from them but would let me know once she did. I decided I better file a complaint and see if that will encourage them to refund the fee.
    Read More

    Customer Reviews

    23 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clarissa N

    1 star

    03/22/2024

    I wouldn't even give one star, but I had to be able to write. Post has been double charging our tuition, 3200 a term, and other universities are under less than half that. I now did not receive a stipend, and Post sent me 103$ disbursement. I was homeless for 6 months last year because of Post holding my refund, I finally got a little apartment and now can't pay my rent again. I am so discouraged, and I don't even have the urge to continue my degree. They are playing with people's lives now, and I refuse to live on the streets again. My financial advisor told me last week my other loan would be in by the end of the day; when I called 3 days later, I was told by someone else it takes 7 to 10 days. That there reply to everything, tomorrow and tomorrow comes, and still nothing. I am so disgusted. This place needs to be investigated clearly something is not right. Dont worry I wont stop here, I keep doing the figures on paper and they have absolutely been ripping me off 700 each stipend. Financial aid makes me want to walk across the street and not look both ways. 48 years old thought I would start my education and finally work in a field I enjoy, homeless at my age is not going to happen again. Also for 03/03 to 10/20/2024 there are acceptance next to my grants and loans I never accepted nor spoke to any one about them, I clearly never would have accepted them knowing one of my loans were being held back, they kept my disbursment of 866 dollars and sent me 103.00 . Everyone should just withdrawal and go to different universities, if you go on the department of education site they give you a list of the ones that they approve of.

    Local BBB

    BBB Serving Connecticut

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