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          Affordable Closets, Inc. has 1 locations, listed below.

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            Business ProfileforAffordable Closets, Inc.

            Closet Organizers

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Affordable Closets, Inc. offers closet organization systems, as well as sales and installation of custom blinds, shades, shutters and window treatments.

            Business Details

            BBB File Opened:
            10/17/2000
            Years in Business:
            31
            Business Started:
            4/1/1992
            Business Incorporated:
            7/21/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Northeast Discount Blind Company
            Business Management
            • Mr. Steven W Booth, President
            • Ms. Joan Kostant, Office Manager
            Contact Information

            Principal

            • Mr. Steven W Booth, President

            Customer Contact

            • Mr. Steven W Booth, President
            Additional Contact Information

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/30/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            After I contacted ****** ******** regarding blinds, a sales person contacted me several times to come over. I had to reschedule a couple of times and finally said fine but only had 1/2 hour. It was quite rushed and I signed the papers and ordered the blinds. They told me it would be five weeks until they were cut and shipped. This was July 27, 2022. I did not receive my email confirmation of my order until August 2, 2022 to which I responded that I wanted to cancel the order. They told me I couldn’t as the blind were already cut and shipped (what happens to the five weeks?). They also told me I had only three days to cancel the order and it was past that. If it were 3 business days, that would have meant by august 1st. I did not receive the email order until august 2nd and requested to cancel it on the 2nd. Also, after doing some more research, I found their pricing to much higher than others and the quality far less. Also, the order said I was doing business with Affordable Closets. But I ordered blinds. I did more digging and found out it was actually ********* ****** I was likely doing business. They refuse to refund me my money. There seems to be something not quite right with the business. From the incorrect and misleading dates, to the questionable company I was actually doing business with, the and rushed appointment where they did not make it clear I could only cancel with in 3 days (not 3 business days) after I signed the papers, not after it was electronically sent to me.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Connecticut

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