This Business Is Not BBB Accredited

Starwood Hotels & Resorts Worldwide, Inc.

Starwood Hotels & Resorts Worldwide, Inc.

(203) 964-6000

Starwood Hotels & Resorts Worldwide, Inc.

37 years in business
1 Star Pt
Stamford, CT 06902-8911
Additional Email Addresses
BBB File Opened: 01/17/2002
Business Started: 03/27/1980
Business Incorporated: 12/19/1996 in MD
Type of Entity
Business Management
  • Ms. Helen Horsham-Bertels, Senior Director, Consumer Affairs
  • Mr. Adam Aaron, Chief Executive Officer
Business Category
  • Hotels
  • NAICS: Hotels (except Casino Hotels) and Motels

Alternate Business Names
  • Westin
  • Sheraton
  • Four Points by Sheraton
  • Le Meridien
  • St. Regis
  • Aloft
  • Element
  • W Hotels
  • Luxury Collection
  • Tribute



Starwood Hotels & Resorts Worldwide, Inc. is the owner, operator and franchisor of hotels, resorts and residences.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Starwood Hotels & Resorts Worldwide, Inc.


Starwood Hotels & Resorts Worldwide, Inc.

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