BBB Accredited Business Profile



(800) 221-2216


69 years in business

53 Summer Street
Keene, NH 03431

BBB File Opened: 11/01/1995
Business Started: 1/01/1947
Business Started Locally: 6/01/1995
Type of Entity
Contact Information
  • Beth Karlicek, Director of Operations
  • Helena Novak, Director of Planning
  • Principal: Robert Drumm, President
  • Customer: Melanie Delworth, Customer Care
Business Category
  • Travel Agencies & Bureaus
Additional Information
Alternate Business Names
  • Delta Dream Vacations
  • TBI Tours
  • General Tours World Traveler
  • General Tours Inc.

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Number of Employees:  60



Small Groups. Small Ships. Private Journeys. We offer more than 75 Small Group Journeys uniquely designed for our intimate groups of never more than 16 guests.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




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