BBB Accredited Business Profile



(800) 221-2216


71 years in business
53 Summer Street
Keene, NH 03431
Additional Phone Numbers
  • (603) 357-5033
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 11/01/1995
Business Started: 01/01/1947
Business Started Locally: 06/01/1995
Business Incorporated: 01/01/1995 in NH
Type of Entity
Contact Information
  • Principal: Robert Drumm, President
  • Beth Karlicek, Director of Operations
  • Helena Novak, Director
  • Customer Service: Melanie Delworth, Customer Care Supervisor
Business Category
  • Travel Agency
Additional Information
  • Designated T.O.P. tour operator by A.S.T.A. American Society of Tour Operators.
Alternate Business Names
  • Delta Dream Vacations
  • TBI Tours
  • General Tours World Traveler
  • General Tours Inc.
Number of Employees: 
BBB accredited business



Small Groups. Small Ships. Private Journeys. We offer more than 75 Small Group Journeys uniquely designed for our intimate groups of never more than 16 guests.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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