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Find a Location

Daigle Plumbing, Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDaigle Plumbing, Heating & Cooling

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/2003

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    11 Windham Rd, Derry, NH 03038-4275
    BBB File Opened:
    8/6/1990
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Started Locally:
    1/1/1981
    Business Incorporated:
    10/1/1981
    Accredited Since:
    7/10/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MBE0001420 for this business, issued by NH Department of Safety - Division of Fire Safety

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    BBB records show a license number of GFE0700237 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 9/30/2025.

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    BBB records show a license number of HT1100097 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 3/31/2025.

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    BBB records show a license number of 3864 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 9/30/2025.

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:00 PM
    T:
    7:30 AM - 4:00 PM
    W:
    7:30 AM - 4:00 PM
    Th:
    7:30 AM - 4:00 PM
    F:
    7:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Amy Ebbett, Finance Manager
    Contact Information

    Principal

    • Ms. Amy Ebbett, Finance Manager

    Customer Contact

    • Mr. Warren Daigle, President
    • Ms. Amy Ebbett, Finance Manager
    Additional Contact Information

    Fax Numbers

    • (603) 437-6061
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/30/2021

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I purchased and had installed an oil burning furnace from Daigle Plumbing and Heating on 9/10/2021. Unfortunately, now that the cold weather has set in, the furnace is not working. It runs 24/7 blowing cold air. We have space heaters in every room and a wood stove running around the clock. Daigle has a warranty which states the furnace must be serviced by Daigle in order to be valid. Daigle has refused to come out and service the furnace so we can have heat in the house. We are being forced to hire a heating specialist to service this furnace which will negate the warranty.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda J

    1 star

    12/07/2023

    I think this business is having major issues! They were referred to me by a friend as being a great company. My heating system/boiler needed it's annual tune up and I knew it had "issues". I called and scheduled an appt. in August, the first date confirmed for service, Sept. 1st, was days later changed to Sept 19th. The tech shut down the system due to the problems, leaving me without hot water, and after discussion with him decided to replace the unit. The following day the salesman came to confirm purchase/financing through them. A month later, the unit was installed. I still didn't have hot water, so the following week another tech came over and found a part was not installed which is why the was no hot water, and that's when I was told there was a permit opened for this service (didn't know this was needed) and it was up to me to call the inspector and schedule an appointment. Sept. 27th the inspector failed the work due to the oil line. I contacted the company and another appt. scheduled for Nov 2nd didn't happen until Nov 3rd first thing in the morning! As of today, Dec 7th, they are coming out again for another problem this system is having with something leaking. I am a widow, senior woman who is employed and has a full life. Anyone who knows me and of what I have been going through has said I am being taken advantage of, which is why I am contacting BBB. They schedule, then reschedule and make me feel as though I incorrectly noted service time and date(s). As for their financing, do not! All is done via e-docs on the salesman's tablet, and no copies of the agreement you are signing are available for viewing in your own private time. For over a month my credit report was incorrectly reporting what I was told I was signing for, to the very extreme of lowering my credit score. With receival of my first statement from the company they do financing through, it corrected the terms somewhat but not my credit score. The star should actually be a red goose egg!

    Daigle Plumbing, Heating & Cooling Response

    12/12/2023

    Hi *****, I apologize that you did not have a good experience with our organization, we always stive for great service. I was in review of your file throughout the whole process, and multiple times we ensured to make you our priority. I could responded to each allegation, but all in all its all perspective, and our job is to ensure you have a great experience, so for that we apologize. I was happy to read that you called in a few days ago and stated you had a good experience with our technician on our last visit for a quality check. Please let us know if there is anything we can do in the future for you, and again I apologize for any confusion.

    Local BBB

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