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          American Plumbing, Heating & Cooling LLC has 1 locations, listed below.

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            Business ProfileAmerican Plumbing, Heating & Cooling LLC

            Plumber
            BBB accredited business

            Contact Information

            1214 Route 3A

            Bow, NH 03304-4026

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            Email this Business
            (603) 826-6000

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/31/2009

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers plumbing, heating, AC and gas service and installation.

            Business Details

            Location of This Business
            1214 Route 3A, Bow, NH 03304-4026
            Email this Business
            BBB File Opened:
            5/11/2009
            Years in Business:
            18
            Business Started:
            1/1/2006
            Business Incorporated:
            1/23/2008
            Accredited Since:
            8/31/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of GFE0700950 for this business, issued by NH Department of Safety - Division of Fire Safety

            These agencies may include:

            NH Department of Safety - Division of Fire Safety

            33 Hazen Drive

            Concord NH 03305

            (603) 223-4289

            https://www.nh.gov/safety/divisions/firesafety/

            BBB records show a license number of 4309 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 1/31/2025.

            These agencies may include:

            NH Department of Safety - Division of Fire Safety

            33 Hazen Drive

            Concord NH 03305

            (603) 223-4289

            https://www.nh.gov/safety/divisions/firesafety/

            BBB records show a license number of MBE0004309 for this business, issued by NH Department of Safety - Division of Fire Safety

            These agencies may include:

            NH Department of Safety - Division of Fire Safety

            33 Hazen Drive

            Concord NH 03305

            (603) 223-4289

            https://www.nh.gov/safety/divisions/firesafety/

            BBB records show a license number of 15641 for this business, issued by Massachusetts Office of Consumer Affairs and Business Regulation. The expiration date of this license is 5/1/2024.

            These agencies may include:

            Massachusetts Office of Consumer Affairs and Business Regulation

            501 Boylston St STE 5100

            Boston MA 02116

            (617) 973-8787

            https://www.mass.gov/ocabr/

            BBB records show a license number of 4703 for this business, issued by Massachusetts Office of Consumer Affairs and Business Regulation

            These agencies may include:

            Massachusetts Office of Consumer Affairs and Business Regulation

            501 Boylston St STE 5100

            Boston MA 02116

            (617) 973-8787

            https://www.mass.gov/ocabr/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • American Generations Plumbing & Heating, LLC
            Business Management
            • Mr. Jim Swalgen, Owner
            Contact Information

            Principal

            • Mr. Jim Swalgen, Owner

            Customer Contact

            • Mr. Jim Swalgen, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/27/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Contacted company to disconnect my boiler and hot water heater while structural beams were placed in basement. Cap gas back to meter. Come back 3 days later and re-plumb below the newly installed beams . Was told to send pics and quoted 180 per hour. 2 hours for disconnect and 2/3 hours to hook back up and clean boiler. Told me they could not come out for an estimate but I could send pics and he would have a service guy do it, Rep came out 10/26 and said the work order was not correct and he wasn't aware he was also doing the plumbing? He said it was ok and he could do it after he got his parts. He completed the job and said he had to reschedule the Friday re-connect for first thing in the morning rather than the afternoon, he didn't want payment as he said he would add it to Fridays job. I got an email this morning from company saying the owner would call me and reschedule but they would not come back out Friday? I called and spoke to Derrick who said they were not aware of the plumbing? not aware they were disconnecting the water? I asked how would they disconnect the hot water without disconnecting the water to it? said the owner is out of town till next week? has not called or emailed me back? I am without heat or hot water and no one will tell me why or when they will come back out?
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Gary M.

            08/13/2022

            My home warranty company hired this company to come to my house to see what was wrong with my central air conditioner this company wrote such a detailed erroneous report that my warranty company denied any coverage. I then have to hire my own company and pay out of my own pocket and the company that I hired came out and fix the problem in 10 minutes it was not anything like this company wrote in the report. I am very disappointed in American plumbing and heating and cooling they did not try to make it right for me and it was during the hottest time of the season in the summer and I had no air conditioning but they really didn’t care. They were days to answer my phone calls and when they did the answer to throw an email.

            American Plumbing, Heating & Cooling LLC Response

            08/15/2022

            We reported this service report to the home warranty company. Invoicing Memo: Many issues going on here. First the high pressure switch was tripped which stops the compressor from running but allows the fan to run. A.A. put my gauges on and then bypass the pressure switch and the low and high side skyrocketed. Indicating a restriction or over charge. I stopped it from running immediately. He said another HVAC company came a couple months ago and charged the system because it was blowing warm air. He said that the tech never checked the inside unit. I would get a new pressure switch and clean the condenser first and see how it looks. Then check for restriction and high charge. Maybe we should get a TXV as well and filter dryer in case there is a blockage in the liquid line. 3 ton Lennox 410A system on a train furnace. Pictures attached We did not recommend a new system. We have them the information to see what we could proceed with. They denied the claim. You did not hire us directly and we are only there to report what we see and ask for further instructions from the warranty company before we can proceed with any work. We are not able to do any additional work until we get approvals from them. Rather than being upset with us and posting a poor review you should be upset with the first company who overcharged your system and caused this issue. Our hands are tied when working with the home warranty companies.

            Local BBB

            BBB Serving New Hampshire

            More Info on Local BBB

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