Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Trolley Crossing Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforTrolley Crossing Heating & Cooling

    Heating and Air Conditioning
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    15 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Clifford F

      5 stars

      12/08/2023

      Extremely satisfied with the recent Fujitsu ductless heat pump system installed at our home. Tom's communication and quick response to site survey, project quote and installation were refreshing compared to other HVAC companies. Mike, Tom and Tyler were meticulous with their work and we have received many compliments regarding their clean installation. Great hardworking and honest folks to work with; do not hesitate having them perform your next HVAC project!

      Trolley Crossing Heating & Cooling Response

      12/13/2023

      Thank you so much for this nice review and we are glad that your happy with our services happy Holidays!
    • Review from Lorrie M

      5 stars

      08/25/2023

      We recently bought a house that was built in 1986; it still had the original oil tank and burner. After soliciting 3 bids we chose Trolley Crossing Heating & Cooling which turned out to be 1 of the best decisions we've made in all our home improvements & renovations. Their pricing was by far the best, which wasn't the only consideration. Mike's indepth knowledge of heating systems was impressive. He came in, knew what needed to be done and just got it done. The work is meticulous; the inspector from our town was impressed with the work done. The new propane burner looks like a piece of art work compared to the oil burner beast we had. Another rarity, Mike communicates very well and responds promptly to texts and emails. I would not hesitate to recommend Mike and Trolly Crossing Heating & Cooling for any job they bid on. They are amazing!

      Trolley Crossing Heating & Cooling Response

      09/01/2023

      Thank you so much ****** for taking the time to give us a review. Mike and Tom
    • Review from Suzanne A

      5 stars

      02/03/2023

      Trolley Crossing Heating and Cooling is a topnotch company. They were on time, did a very professional job and were extremely good at explaining how the system works. Also, they provided the paperwork and helped us through the process to receive the Energy Savings rebate. This is a great company.

      Trolley Crossing Heating & Cooling Response

      02/07/2023

      Thank you so much *****. We appreciate this Mike and Tom
    • Review from Deena R

      5 stars

      02/01/2023

      Finished a big job ahead of schedule! Very professional and communicative.

      Trolley Crossing Heating & Cooling Response

      02/02/2023

      Thank you for taking the time to leave us a review. We really appreciate being able to work with you and look forward to future work with you. Have a great day, Thanks Mike and Tom
    • Review from Ann D

      5 stars

      11/12/2022

      I highly recommend Trolley Crossing Heating and Cooling! Mike and Tom were very professional and went above and beyond in addressing all of my questions. They were respectful of my property and were excellent at communicating throughout the project. The ductless system works great for heating and I can't wait to try out the cooling next summer!

      Trolley Crossing Heating & Cooling Response

      11/17/2022

      Thank you ***, You were so easy to work with and we are glad your enjoying your new system Thanks Mike and Tom
    • Review from Craig D

      5 stars

      08/04/2022

      I found Trolley Crossing recommended in a local community online forum to diagnose and repair my central AC. I have had other companies do maintenance over the years but I can never reach them to come back. Mike was very professional, responsive, and on time. The condenser needed replacing and he provided a reasonable proposal for a new, much more efficient replacement. There was a slight delay in receiving it due to supply chain issues but once it was in, it was scheduled for installation and installed promptly and professionally. The new unit is so quiet and efficient. I highly recommend Trolley Crossing Heating & Cooling.

      Trolley Crossing Heating & Cooling Response

      08/15/2022

      Thank you *****
    • Review from Ken C

      5 stars

      05/24/2022

      Honest, professional and did fantastic work at a very reasonable price. I never felt like they were salesmen trying to sell me something. Two brothers running a phenomenal small business. I’ll give my money to them every time over the “big guys.” I will continue to go back to them for all my plumbing and heating needs.

      Trolley Crossing Heating & Cooling Response

      05/25/2022

      Thank you *** for this great review. We were happy to get the job done for you
    • Review from John R

      5 stars

      01/18/2022

      I was thoroughly impressed and satisfied with the service provided by Trolley Crossing Heating & Cooling. The team was professional without forgetting the personal touch. Work completed in a timely manner and at quoted price. Most importantly, they left the work area neat and clean. I would recommend their services without hesitation.

      Trolley Crossing Heating & Cooling Response

      01/18/2022

      Thank you ****.
      We appreciate the review
    • Review from Sheryl M

      5 stars

      01/03/2022

      I highly recommend Trolley Crossing Contracting. Mike and associate installed a new furnace for me. Went over and above when getting me a quote. Showed up on time, completed the job when they said they would and fully cleaned up after themselves. Very professional and took the time to fully listen to my concerns and fully explained the install process so there were no surprises along the way.

      Trolley Crossing Heating & Cooling Response

      01/04/2022

      Thank you ****** for taking your time to leave us a review. We are always happy when our customers are happy. Have a great 2022!
    • Review from Autumn P

      5 stars

      11/30/2021

      Trolley Crossing was great to work with, they remodeled our basement. They were polite, very responsive to any of my questions and needs, and the work they did is beautiful. Will definitely be using them again if any other projects come up!

      Trolley Crossing Heating & Cooling Response

      11/30/2021

      Thank you ****** for your kind review. We appreciate you choosing to work with us.
      Thanks Tom

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.