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Find a Location

Berlin City Ford, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBerlin City Ford, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/1994

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Berlin City Ford sells and services new and used vehicles

    Products & Services

    Berlin City Ford is engaged in retail sales of new and used
    vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Berlin City Ford, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      485 Main St, Gorham, NH 03581-1024
      BBB File Opened:
      8/6/1990
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Business Incorporated:
      7/13/2007
      Accredited Since:
      4/21/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 342 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of A98 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of 6488-RS for this business, issued by New Hampshire Banking Department

      These agencies may include:

      New Hampshire Banking Department

      53 Regional Dr STE 200

      Concord NH 03301

      (603) 271-8675

      https://www.nh.gov/banking/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Berlin City Kia
      • Berlin City Toyota
      • Berlin City Chrysler, Dodge, Jeep
      • Berlin City Ford-Lincoln
      • Berlin City Honda
      • Berlin City Nissan
      • Berlin City Chrysler, Dodge, Jeep, Ram
      • Berlin City Auto Group
      • Berlin City Automotive, Inc.
      Business Management
      • Ms. Lisa Baillargeon, Office Manager
      • Mr. Chad Crane, General Manager
      • Mr. Alex Gillette, General Manager
      Contact Information

      Principal

      • Mr. Alex Gillette, General Manager

      Customer Contact

      • Mr. Chad Crane, General Manager
      • Ms. Kim Bartoli, Accounts Administrator
      • Mr. Alex Gillette, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I reserved a Ford bronco first day of being able to I waited a full year to only have it show up and be sold without my knowledge of it even being their I was told their was nothing I could do if I didn't like it I could politely pound sand and questioned whether or not I could even afford said vehicle and that I had told them I didn't want the truck or my reservation which is a complete lie I also was told that I was rude and swore at employees which I never have I had 100 dollars down on the vehicle for reservation msrp with ford buyer protection at 29,995 dollars I want my truck
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Charles P

      1 star

      05/28/2021

      I attempted to purchase a new Ford from this dealership. Alot of red flags. They made statements that where false. They used pressure sale techniques to get me to go against my best interests. I'm not filing a complaint because that is typical car sales but something felt off about their urgency. They gave be a bad feeling, like I didn't want to share any more personal information type feeling. There just always seemed to be another step they needed. Just a heads up. Double check these guys on everything.

      Local BBB

      BBB Serving New Hampshire

      BBB Reports On

      BBB reports on known marketplace practices.

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