BBB Accredited Business Profile



(206) 922-0860


17 years in business
4900 Lacross Rd
North Charleston, SC 29406
Additional Phone Numbers
  • (877) 452-4215
Additional Email Addresses
BBB File Opened: 12/27/1999
Business Started: 05/01/2000
Business Incorporated: 07/14/2000 in NV
Type of Entity
Limited Liability Company
Contact Information
  • Principal: Ms. Genevieve Cushing, Executive Customer Relati
  • Ms. Caroline Sanders, Operations Mgr
  • Mr. David Symonds, General Manager
  • Mr Aaron Voelker, Customer Service Manager
Business Category
  • Publishing Consultants
  • Editorial Services
  • Business Processing Optimization
  • Writer - Freelance
  • Internet Shopping

Alternate Business Names
  • On Demand Publishing
  • Digital Hope LLC/Digitz (former)
  • BookSurge
Number of Employees: 
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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