Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Southland Log Homes has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southland Log Homes

      7521 Broad River Rd Irmo, SC 29063-9666

      BBB Accredited Business
    • Southland Log Homes

      PO Box 1668 Irmo, SC 29063-1668

      BBB Accredited Business
    • Southland Log Homes

      705 Cooper Road Piedmont, SC 29673

    • Southland Log Homes

      2000 Oak Mountain State Park Dr Pelham, AL 35124

    • Southland Log Homes

      5692 Millstream Rd Whitsett, NC 27377-9724

    Business ProfileforSouthland Log Homes

    Log Cabins
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.43/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/1993

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Southland Log Homes has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southland Log Homes

        7521 Broad River Rd Irmo, SC 29063-9666

        BBB Accredited Business
      • Southland Log Homes

        PO Box 1668 Irmo, SC 29063-1668

        BBB Accredited Business
      • Southland Log Homes

        705 Cooper Road Piedmont, SC 29673

      • Southland Log Homes

        2000 Oak Mountain State Park Dr Pelham, AL 35124

      • Southland Log Homes

        5692 Millstream Rd Whitsett, NC 27377-9724

      Location of This Business
      7521 Broad River Rd, Irmo, SC 29063-9666
      BBB File Opened:
      12/17/1985
      Years in Business:
      45
      Business Started:
      4/1/1979
      Business Started Locally:
      4/30/1999
      Date of New Ownership:
      4/30/1999
      Business Incorporated:
      4/1/1979
      Accredited Since:
      4/21/1993
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      51
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 4:00 PM
      Business Management
      • Mr. Gil Clark, President/CEO
      • Mr. Stephen Knight, Customer Service Manager
      • Mr. Rob Whorton, Marketing Director
      • Mr. John Collins
      Contact Information

      Principal

      • Mr. Gil Clark, President/CEO

      Customer Contact

      • Mr. Gil Clark, President/CEO
      • Mr. Stephen Knight, Customer Service Manager
      • Mr. Rob Whorton, Marketing Director
      • Mrs. Danielle Whorton, Manager of Customer Relations
      • Mr. John Collins

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/19/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      On 03/31/2023 paid $19,375.34 down on a log house package from South Land Homes including a Adendum to Sales Contract Builder's Price Contingency of $115,600.00 . This Contingency was for "Price includes basement and home dry-in. The salesman Mike Harville said he had a contractor to agree to the contingency and called the contractor. The contractor agreeded and I was to meet him at the job site the following week. Then the contractor backed out. So we had to find a builder and found one that the bid was for $98,000.00 and basement is an additional $50,700.00. This puts us above our contingency. We have done everything South Land Homes asked for, but they notified us that they are keeping all the $19,375.34. The contingency states that the purchaser shall loose $3500.00 for administrative fee. South Land Homes who states several areas on their paper work, they don't recommend builders or warrant any work found a builder that we are not wanting to build the house due to review and no licence on file according to Builders Zoom review and information. I feel South Land Log Homes needs to return my deposit. I was pressured by the salesman to put a depost down so his builder would put us on his calendar to build the house. Then several other expenses have come up as well that salesman never mentioned. Would appreciate help to get my depost returned.
      Read More

      Customer Reviews

      35 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Helen N

      4 stars

      08/28/2023

      Southland homes are fine. The list of builders contain an inept builder. AVS Builders put up the log home, but the interior buildout was substandard. They talked a big talk but couldn't deliver all they promised and were always asking for money before they tried to perform the task. Their subs were not vetted for quality work and were not supervised by the contractor. Things were left uncompleted or poorly installed and they had to come back and re-do the work. The shower was beautiful but didn't come with a door??? Who buys a car without a steering wheel. I hired another contractor to install a door. An extra $1650. Didn't come with a driveway an extra $4500. I paid him and he brought in very poor quality soil after a month and I had to hire another contractor to make a proper driveway with the proper subsoil gravel and crushed rock so I don't get stuck in the mud $10,660. If you use AVS to erect your home, don't let them do the buildout or anything else.

      Local BBB

      BBB Serving Central South Carolina & Charleston

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.