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          Great Southern Homes has 1 locations, listed below.

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            Business ProfileforGreat Southern Homes

            Home Builders
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.33/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/21/2009

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            This company offers new home construction and development.

            Business Details

            BBB File Opened:
            10/30/2002
            Years in Business:
            24
            Business Started:
            1/1/2000
            Business Incorporated:
            5/10/1999
            Accredited Since:
            9/21/2009
            Type of Entity:
            Corporation
            Number of Employees:
            150
            Business Management
            • Ms. Kookie McGuire, CFO
            • Mrs. Tammi Nieri
            • Mr. Joel Harmon, Customer Relations & Warranty Dept. Mgr.
            • Mr. Shelton Twine, COO
            Contact Information

            Principal

            • Mr. Joel Harmon, Customer Relations & Warranty Dept. Mgr.

            Customer Contact

            • Mr. Michael Nieri, CEO and Chairman
            • Ms. Kookie McGuire, CFO
            • Mrs. Tammi Nieri
            • Mr. Joel Harmon, Customer Relations & Warranty Dept. Mgr.
            • Mr. Shelton Twine, COO
            Additional Contact Information

            Fax Numbers

            • (803) 699-4735
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/27/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I purchased a new home in Graniteville, South Carolina, on December 21, 2021. After residing in this home for a year and ten months, the wiring of the breaker box is faulty. The breaker started tripping by itself, which led it to tripping completely off. I contacted Great Southern Homes, as we are provided a two year warranty on the electrical/wiring of the home, and they referred me to the electrician who put the wiring in the home. I feel very unsafe as a faulty breaker is faulty wiring. If that wiring overheats in the circuit unit, this could cause an electrical fire. I am not looking for monetary compensation, only for the issue to be resolved. To invest in a newly constructed home and have wiring issues under two years is unacceptable.
            Read More

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Katrina L

            1 star

            03/17/2024

            ~GSH sent someone to look at the flooding between our yard and the neighbor's...The fix was temporary. It water is going to rot out our fence. ~The LARGE overly full dumpster that NO ONE has come to gather. ~The UNPAVED streets and the extreme flooding when it rains hard. ~The multitude of GIGANTIC potholes toward the end of the street. ~The lack of communication between GSH and our neighborhood. ~The lax way that we are being treated in response to communications. ~Being scolded for a sign, but NO CLEAR CUT communication on the pool or cabana progress. ~Entrance lights are dim at best.

            Great Southern Homes Response

            03/19/2024

            Good afternoon Ms. L********. It is my understanding that you have spoken w/ Scott J****, our Upstate Division Customer Experience & Warranty Manager in regards to these concerns. Just to clarify, per my conversation w/ Scott this morning, the dumpster will be removed in the next 24-48 hours per his follow up w/ you yesterday. However in regards to the other concerns mentioned, all other items in regards to neighborhood amenities, roads, street lights, etc., all of those would fall under the responsibility of the HOA and / or the developer. We at GSH only purchased lots in this neighborhood and we are not a developer, but only a builder among various builders in your neighborhood who did buy lots from the developer as well. Thanks again for reaching out and we hope this helps in clearing up some of those questions regarding your concerns as a whole. Joel B. H***** - Customer Experience & Warranty Dept. Manager Great Southern Homes

            Local BBB

            BBB Serving Central South Carolina & Charleston

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