Business ProfileforAshley Furniture HomeStore of Sumter

Dont buy this junk! I spent over $15,000 cash for new Ashley furniture literally abt a month ago. My son was sitting in the loveseat and the back completely snapped on one side. We called to get them to send someone to fix it under warranty. When my furniture was initially delivered, it was delivered to my address which is 3509 and they contacted my wifes cell phone when delivering. Delivery was flawless except for them putting a 4” hole in my drywall. The furniture technician set up an appointment for 1/27 to fix the loveseat. On 1/27 I get a message saying the technician was at the home but nobody was home. I was very busy at work and didn’t get the message. They were supposed to have called my wifes cell but they didn’t. She WAS home! They went to the wrong address despite it being the same address the furniture had been delivered to in the first place. Idiots! We called and talked to the furniture repair people and they were not helpful or friendly and basically said it was our fault and we could wait. I will never do business with this company again. Cheap, inferior products that not worth the money. I wish i could return the furniture.

Ashley Furniture Industries, Inc. manufactures and distributes furniture to independent retailers. These independent retailers sell directly to consumers. You purchased from the independently owned and operated ASHLEY FURNITURE HOMESTORE® retail furniture store identified on your sales order invoice Any information regarding the transaction between the customer and the HomeStore must be addressed by the customer and the HomeStore. Please reach out to the HomeStore to resolve any allegations regarding the transaction and bring the matter to a satisfactory conclusion. Thank you. KB