BBB Accredited Business Profile

Lumber Liquidators

Lumber Liquidators

(843) 720-7888

Lumber Liquidators

26 years in business
2049 Savannah Hwy
Charleston, SC 29407-2228
Additional Phone Numbers
  • (803) 753-1767
  • (800) 356-6746
  • (757) 494-7900
Additional Email Addresses
BBB File Opened: 02/24/2006
Business Started: 05/02/1991
Business Incorporated: 05/02/1991 in MA
Type of Entity
Contact Information
  • Principal: Mr. Stew Diebert, Manager
  • Mr. Mike Jumper, Manager
  • Mr. Thomas D. Sullivan, Owner
  • Customer Service: Mr. Brian Pullin, Customer Service Supervisor
Business Category
  • Floors - Hardwood
  • Hardwood Floor Contractors
  • Floor Materials - Retail

Additional Information
  • According to information provided by the company, the name "Lumber Liquidators" is registered and trademarked. The company began business as a merchandise liquidator, but is currently a retailer only of hardwood flooring.
Alternate Business Names
  • Lumber Liquidators, Inc.
  • Bellawood Floors
  • Lumber Liquidators Store #41
Number of Employees: 
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The number and type of complaints are not unusual for a company in this industry. Complaints concern selling practices.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

This company participates in the Membership Identification Program and BBBOnLine. This means the company has agreed to use special procedures including arbitration, if necessary to resolve complaints.

Lumber Liquidators