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      Country
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          Find a Location

          Jim Hudson Automotive Group has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Jim Hudson Automotive Group

              4035 Kaiser Hill Rd Columbia, SC 29203-9356

              BBB Accredited Business
            • Jim Hudson Automotive Group

              720 Gracern Rd STE 101 Columbia, SC 29210-7658

              BBB Accredited Business
            • Jim Hudson Automotive Group

              970 Columbiana Dr. Irmo, SC 29063

              BBB Accredited Business
            • Jim Hudson Automotive Group

              1201 W Main St Lexington, SC 29072-2405

              BBB Accredited Business
            • Jim Hudson Automotive Group

              328 Killian Rd Columbia, SC 29203-9750

              BBB Accredited Business

            Business ProfileforJim Hudson Automotive Group

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.09/5stars

            Average of 23 Customer Reviews

            Customer Complaints

            59 complaints closed in last 3 years

            13 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/15/1984

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers new and used automobile sales, service, parts, repairs and a body shop. They also offer motorcycle sales.

            Business Details

            This is a multi-location business.

            Find a Location

            Jim Hudson Automotive Group has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Jim Hudson Automotive Group

                4035 Kaiser Hill Rd Columbia, SC 29203-9356

                BBB Accredited Business
              • Jim Hudson Automotive Group

                720 Gracern Rd STE 101 Columbia, SC 29210-7658

                BBB Accredited Business
              • Jim Hudson Automotive Group

                970 Columbiana Dr. Irmo, SC 29063

                BBB Accredited Business
              • Jim Hudson Automotive Group

                1201 W Main St Lexington, SC 29072-2405

                BBB Accredited Business
              • Jim Hudson Automotive Group

                328 Killian Rd Columbia, SC 29203-9750

                BBB Accredited Business
              BBB File Opened:
              1/1/1986
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Incorporated:
              11/16/1987
              Accredited Since:
              11/15/1984
              Type of Entity:
              Corporation
              Number of Employees:
              501
              Alternate Business Name
              • Jim Hudson Buick GMC Cadillac
              • Jim Hudson Toyota
              • Jim Hudson Luxury Cars
              • Jim Hudson Ford
              • Jim Hudson Lexus
              • Audi Columbia
              • Jim Hudson Cadillac
              Business Management
              • Ms. Karyn Heimes, Vice President/CFO
              • Mr. Josh Waters, Public Relations Director
              Contact Information

              Principal

              • Mr. Josh Waters, Public Relations Director

              Customer Contact

              • Ms. Karyn Heimes, Vice President/CFO
              • Mr. Josh Waters, Public Relations Director
              Additional Contact Information

              Fax Numbers

              • (803) 252-7394
                Primary Fax
              • (803) 754-9194
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              59 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/13/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I brought my vehicle to the shop 3 times with the same issue. The 1st time they couldn't find or replicate the issue. The 2nd time, I brought it in during an active issue and they said the fixed it. Wrong. This time I again brought it in during an active issue and it has been three weeks. I have been without my vehicle for 3 weeks and the warranty company won't authorize a rental until the repair facility determines the issue and the work is authorized. Even thought I'm not a "Ford" technician, I suggested where to look for the issue and was blown off. In the end, my suggestion was where the issue was found. I don't know if it's a Ford Motor Company issue or this dealership, but it is ridiculous how long this has taken. In the mean time, I have juggled schedules for three weeks as I've been without my wife's car. I would love for someone to do the right thing and take care of a customer that's not there to get an oil change. This vehicle has been a headache ever since i got it and it's value has plummeted. The vehicle needs a new ECM, a wiring harness for the airbag system and there's an oil leak that needs repair. Part of the issue falls on the warranty company as well, but the shop has taken too long to get to this point.
              Read More

              Customer Reviews

              23 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert R

              1 star

              01/23/2024

              Drove 2 hrs for a scheduled appointment to test drive and potentially buy a vehicle. The salesman knew about my drive distance and acknowledged this. The salesman texted me after I had already reached the destination, walked in and was then told the vehicle was sold. After expressing my displeasure, the manager likened it to going to a grocery store for bread and the bread was sold. What an insulting comment to a potential customer who drove 2 hrs and left work early for a scheduled meeting. This is probably why car dealers are not rated very highly with respect to integrity and trust and the brunt of many jokes. This experience fed the negative stereotype.

              Local BBB

              BBB Serving Central South Carolina & Charleston

              BBB Reports On

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