Business ProfileforJT's Chrysler Dodge Ram of Columbia

I purchased a vehicle from Jt’s Autoland Columbia Sc on October 5, 2023. A 2015 Nissan Murano for $16,444. The car was sold to me as is however the night i drove car home the “Check engine” came on. I called the next day and asked my sales rep Phil was the car looked upon me picking it like i had been advised it would by Kody. He told me he didn’t know that he would have to get back with me on that. Well that following Monday i didn’t hear from him. Few days went by and I had to call again and follow up. Fast forward to the week of Thanksgiving I was told the car did still fall under the warranty so they would “Check it out”. I was told to bring it in on November 28th , 2023. The Tuesday after Thanksgiving. The car actually ran hot on Wednesday, November 22, 2023 which had us on the side of the road out of town. I then found out the car has a Broken Head Gasket. So today is currently January 29, 2024. It has been two whole months and I still don’t have my vehicle. When i call the dealership it’s always a hassle to speak with someone to get updates about my car. I was not offered a Rental despite after receiving a phone call to my husband about us returning a rental. We had never received a rental or been offered one. I last spoke to Jimmy B****** on last Wednesday, January 24, 2024 he is the General Manager from my understanding. He told me that my vehicle had just made it to the shop. I asked him when can i come to pick it up and he told me by middle of next week. I tried to call today on 29 of January to confirm would it be ready this week and haven’t been able to speak with anyone. This back and forth has been ongoing. I was unable to visit family for the holidays due to my vehicle being at the dealership. We paid a lot of money up front to be treated this poorly. And on top of that before the holidays. I do not wish this on anyone else so this is why I’m filing a complaint.