Businesses Warned to Beware of Fake BBB Email

BBB is warning local businesses to beware of a fake BBB email that is claiming violations against Labor Laws
August 07, 2017


A Mayfield Heights dentist realized there was something amiss when he received this email:

From: "Jacob Lingo" <>

Subject: Incident:009325061632:673 (removed) DDS Inc.

Date: August 7, 2017 at 10:39:17 AM EDT

Reply-To: Jacob Lingo <>

Dear  (name removed).

This email has been automatically sent to you because BBB has received a complaint, claiming that your company  (name removed) DDS Inc. is violating the Fair Labor Standards Act.

You can download the document with the explication of compliant by following the link:

We also request that you send a short message within 48 hours to us. This response should contain info about what you intend to do about it.

Important note:

When replying to us, please leave the abuse ID "Incident:009325061632:673" native in the subject  line.

Better Business Bureau

Abuse Department


“There are several items in this message that raise red flags,” said BBB president, Sue A. McConnell. “The words ‘complaint’ and ‘explanation’ are misspelled both in the message and in the email address.  Also, BBB does not address disputes related to employer/employee issues. And we certainly don’t have an ‘Abuse Department’.”

BBB is warning local businesses to delete this message and to not click on the link. Clicking on the link could expose your business to malicious software that could infiltrate password protected sites and generate additional fraudulent activity in the future.