Reach us by phone, in person, or e-mail

Get reliability reports on companies
Learn if charities meet BBB Standards
Request assistance with consumer complaints
Obtain member lists by industry
Ask about educational brochures on many consumer topics


24 Hours Anytime Line: 216-241-7678
From Outlying Portions of the Service Area: 800-233-0361
Our Fax Line: 216-861-6365

Speak with a telephone representative: 
9:00 AM - 2:00 PM

By Mail

Any of our reports, brochures, or other services can be requested in writing.
Send Requests to: 
Better Business Bureau Serving Greater Cleveland 

2800 Euclid Ave. 4th Floor
Cleveland Ohio 44115