This Business Is Not BBB Accredited

Luxury Spas, Inc.

Luxury Spas, Inc.

(877) 721-7727

Luxury Spas, Inc.

8 years in business
7451 Terminal Dr
Lorain, OH 44053-2077
Fax Numbers
  • (440) 282-2016
Additional Phone Numbers
  • (440) 282-1980
Additional Email Addresses
BBB File Opened: 04/20/2010
Business Started: 12/08/2008
Business Incorporated: 12/08/2008 in OH
Type of Entity
Business Category
  • Spas & Hot Tubs - Dealers
  • Baths - Equipment & Supplies
  • Internet Shopping
  • Steam Bath Equipment & Supplies

Methods of Payment
  • Visa, MasterCard, Discover, Personal Checks & Cashier checks
Refund & Exchange Policy: 
Returns and exchanges may be made within seven days of receipt of products by contacting the company at 877-721-7727. Refunds for returns are less a 30% restocking fee and original shipping charges.



This firm provided steam showers, walk-in tubs, jetted tubs, and hydro showers

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Luxury Spas, Inc. include:

  • 9 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Luxury Spas, Inc.


Luxury Spas, Inc.

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