Business ProfileforFabrizi Trucking & Paving Co., Inc.

Very poor methods and project management. Un-necessary delays to the people affected by the project on Webster and Albion rds. Hit the natural gas line in multiple locations including one requiring the evacuation of a number of homes after the main was hit. Ironic that the gas line was exactly where it had been marked. Multiple close calls with the backhoe and vehicles going through on their green light based on the portable traffic lights. Stopping traffic while on their green light long enough that the opposite direction was already coming forward on their respective green. Estimating timelines that were not al all reasonable. You don't tell people that you are going to pour concrete and have their driveways available by mid to late day the following day. Even fast set does not cure that fast. So planning to pour on a Thursday, with rain in the forecast, and have the road and driveways open by mid day Friday is not even feasible. Even with fast setting materials. Not to mention the lack of signage and direction, then having employees curse at drivers for driving down the wrong lanes. Lastly multiple instances of not complying with the initial scope of work. Dust control????? Rude in general. I actually stopped and yelled at a backhoe operator that was throwing his garbage out of the cab of the backhoe into the hole that he was back filling. Plastic bottles, aluminum foil, the works. Unfortunately, they will continue to get the city bids because they are cheep. You get what they pay for. I do construction project management for a living in the private sector for a large company. Would never hire them based on their performance. I'm sure they will respond with all kinds of excuses about markings not being deep enough, unforeseen circumstances, and the disruption that is unavoidable due to construction in tight spaces, weather, etc. However, they are all excuses. It truly does come down to planning and being conscientious of what is being done.

Mr ****** I see no reason to argue with you as you have your mind made up about our company and our methods. I will respond to your Construction projects can be difficult for the residents as there are inconveniences involved with having the work done. Most residents are understanding as they see it's in their best interests long term. It's not possible to please everyone. Fabrizi follows all traffic control procedures based off of the plans that are provided to us by the city and its' engineer. This is something you should know from based off your background in the private construction industry. If you have an issue with this, it should be brought up to the city or your council representative, not on the BBB. As to the scope of work not being followed, again you should take this up with the city as there is an inspector on site from the city while we work. If there was an issue from their viewpoint, they would have us make corrections. In regards to the utility hits, we do our best to avoid striking underground gas lines. Sometimes incidents will occur even with the best of caution being employed. The elevation/ depth of the lines can vary making hand digging for them difficult. We hand dig within 18” to the left and right of markings to locate lines. We have gas company approved locating services remark lines as frequently as possible to maintain freshly marked locations. We additionally train our field trades in the proper locating and avoidance of utilities. We utilize utility locating tools to assist in finding either steel lines or the tracing wires for plastic lines. We do regret the inconvenience a utility strike causes, it is not our intent to do so. Safety is our priority. You are correct that in the public sector that the lowest and best bidder is awarded the project. That is how public bidding works. We have been in this industry for 70+ years and price ourselves on doing quality work. I believe if you reach out to your city representative they will echo the same comments as we've been working in Strongsville for many years. We appreciate your feedback nonetheless.