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Find a Location

AIY Properties, Inc. has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AIY Properties, Inc.

      2 Summit Park Drive, Suite 645 Independence, OH 44131-2591

    • AIY Properties, Inc.

      7006 Detroit Ave Cleveland, OH 44102-3056

    • AIY Properties, Inc.

      11733 Edgewater Dr Lakewood, OH 44107-1775

    • AIY Properties, Inc.

      17525 Madison Ave Lakewood, OH 44107-3578

    • AIY Properties, Inc.

      14530 Clifton Blvd Lakewood, OH 44107-2606

    Business ProfileforAIY Properties, Inc.

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    57 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AIY Properties, Inc. has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AIY Properties, Inc.

        2 Summit Park Drive, Suite 645 Independence, OH 44131-2591

      • AIY Properties, Inc.

        7006 Detroit Ave Cleveland, OH 44102-3056

      • AIY Properties, Inc.

        11733 Edgewater Dr Lakewood, OH 44107-1775

      • AIY Properties, Inc.

        17525 Madison Ave Lakewood, OH 44107-3578

      • AIY Properties, Inc.

        14530 Clifton Blvd Lakewood, OH 44107-2606

      Headquarters
      2 Summit Park Drive, Suite 645, Independence, OH 44131-2591
      BBB File Opened:
      10/14/2004
      Years in Business:
      17
      Business Started:
      10/10/2006
      Business Incorporated:
      10/10/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pleasant Valley Apartments
      • The Attache Apartments
      • Tower in the Park
      • Bexley Townhomes
      • Bridlewood Apartments
      • Central Park West Apartments & Townhomes
      • Deer Creek Apartments
      • East Avondale Towers
      • Four Seasons Apartments & Townhomes
      • Fox Run Apartments
      • Glenwood Townhomes
      • Highland House Apartments
      • Hillbrook Apartments
      • Kerrybrook Apartments
      • Newton Village Apartments
      • Newton Village Common Apartments
      • Niles Executive Apartments
      • Park Tower
      • Parkview Estates
      • The 7006 Detroit Street Apartments
      • Adriana Apartments
      • Broadview Gardens Apartments
      • Belvidere & Newton Apartments
      • Beckford Place Apartments
      • Executive House Apartments
      • Edgeley Apartments
      • Edgewater South Apartments
      • Edgewater Apartments
      • Georgian Manor Apartments
      • Highland Woods Towers & Gardens
      • Lakewood Club Apartments
      • Lake Cable Village Apartments
      • Riverside Apartments
      • Viktoria Apartments
      • West 101 Street Apartments
      • Westcourt Apartments
      • The Woods of Fairlawn
      • Bellecliff Apartments
      • Indian Hills Senior Community
      • Northrup Court Apartments
      • Timber Top Apartments & Townhomes
      • Timberland Village Apartments
      Business Management
      • Mr. Joe Audino, Managing Owner
      • Mr. Tim Isoniemi, Managing Owner
      Contact Information

      Principal

      • Mr. Joe Audino, Managing Owner
      • Mr. Tim Isoniemi, Managing Owner
      Additional Contact Information

      Fax Numbers

      • (216) 264-4110
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      57 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/05/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Phone complaint taken by BBB Staff JS: Consumer received a letter that her rent was increasing. Consumer gets assistance with her rent and when she contacted the agency that assists with her rent she was told they can't adjust her assistance because she owes $400.
      Read More

      Customer Reviews

      49 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      S.J

      1 star

      03/02/2024

      They charged me $991.32 for replacement of vinyl flooring that was like paper that wasn't even fastened down and when anything was moved on it (Table/Chairs/Washer/Dryer) it would tear) this is the worst vinyl flooring I have ever seen and I worked in construction since 1977. The only place it held up was in bathroom. They kept $610 deposit and now want $457.16 by 28th of March 2024 for move out charges. Replacement of carpet for $75.84 when installed on 12/01/2017, the vinyl was replaced before I moved in 03/01/2019. I gave over 90 day notice of move out and returned keys on 02/02/2024. ******** ***** ********** **** ***

      AIY Properties, Inc. Response

      03/04/2024

      AIY will reach out to this individual to address his concerns.

      Customer Response

      03/19/2024

      No contact from them, just called and I am paying with money order $457.16. I wasn’t given any answer to date of installation of vinyl flooring prior to my move in on 3/1/2019. They are a total ripoff for flooring that wasn’t worth putting in to begin with and not giving life of flooring discount for replacement like they did for the carpet. Both the carpet and vinyl flooring were replaced before I moved there in March of 2019

      Local BBB

      BBB Serving Greater Cleveland

      BBB Reports On

      BBB reports on known marketplace practices.

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