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          McPhillips Plumbing Heating & Air Conditioning has 1 locations, listed below.

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            Business ProfileMcPhillips Plumbing Heating & Air Conditioning

            Plumber

            Contact Information

            16115 Waterloo Rd

            Cleveland, OH 44110-1665

            Visit Website
            Email this Business
            (216) 481-1400

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 117

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            16115 Waterloo Rd, Cleveland, OH 44110-1665
            Email this Business
            BBB File Opened:
            1/1/1951
            Years in Business:
            117
            Business Started:
            1/1/1907
            Business Incorporated:
            2/16/1954
            Type of Entity:
            Corporation
            Business Management
            • Mr. Sean McPhillips, President
            Contact Information

            Principal

            • Mr. Sean McPhillips, President

            Customer Contact

            • Mr. Sean McPhillips, President
            Additional Contact Information

            Fax Numbers

            • (216) 481-5481
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/26/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            08/25/22 I was told that it would cost $300 - $400 for the hot water heater and $104 for the toilet. We had someone come out and he checked to see what was wrong to determine it was the hot water heater. He knew at that point what was needed. Why didn't the plumber have a shut off valve on his truck? Why didn't they pull a permit? Why didn't they give me a receipt? Why did it cost $632? I used them because they installed the last hot water heater and I liked their work and their plumber. That is how you get repeat business. That was a long time ago. I should've used the plumbers through Home Depot instead. This was HIGHLY regrettable!
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael W

            11/01/2021

            I requested a quote for my furnace replacement and Kurt reached out to me to set up an appointment. The appointment was for Monday the 25th of October between 10:30 and 1:30. I took off of work in order to be available for this appointment and when 1:30 came and went, I called back. Call went to voicemail so I left a message. Literally no call back. No follow up. This is absolutely ridiculous. When the only number I was able to use was for a guy named Kurt with no business name in the voicemail box and a personal email address, I should've been leery. But many contractors are like that so I gave him a chance. Never again. I will be seeking my services elsewhere.

            McPhillips Plumbing Heating & Air Conditioning Response

            09/23/2022

            Hi, Kurt no longer works here. We are happy to provide high quality service to you . Please call my line *** *** **** ** **. If I'm not in leave a message & I will call you ASAP .

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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