Business ProfileforWyattWorks Plumbing

We just had a terrible and incredibly stressful experience with WyattWorks. We have heard all their commercials on 95.5 the fish radio, so we called them to deal with our drain blockage last Sunday. The technician came out Monday morning. Firstly, we were quoted $1100 to snake and put a camera down our drain. Then the technician decided NOT to go through the clean-out drain, but to snake the drain in the floor under the utility sink, which has a trap. Then the snake broke and could not be retrieved from our pipes. At that point, we were quoted $4500 to $8700 to come back the next day, tear out our concrete floor, and replace the drain (and retrieve the snake, which he said broke because our blockage was so bad.) We called to file an insurance claim, and the adjuster suggested we get a second opinion. I then called our local plumber who has fixed our blockages previously, and he came out yesterday, ran a camera through the cleanout, saw the tree roots that were causing the problem, snaked and jetted, and our water was flowing again. Same treatment done 5 and 8 years ago with no issues. It cost me $525. THANK GOD we got the 2nd opinion. The plumber that fixed the clog said it was "asinine" to snake through the floor drain that has a trap. I see a lot of excellent reviews here, so maybe it was this particular tech that reflected poorly on the company - maybe he was new. This was our first time calling WyattWorks, and we will not use them again based on this experience. Even if the tech had successfully fixed the problem Monday, it would have cost more than twice as much as we ended up paying.