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Stephan Havanese Pups

Stephan Havanese Pups

(614) 508-4966

Stephan Havanese Pups


Cleveland, OH 44115
Additional Phone Numbers
  • (440) 607-5967
Additional Email Addresses
  • info@royalpettravel.us
  • stephanhavanesepups@gmail.com
Additional Website Addresses
BBB File Opened: 02/23/2017
Business Management
  • Mr. Stephan Gregory
  • Mr. Arthur Gregory
Business Category
  • Pet Transport
Alternate Business Names
  • Royal Pet Travel

D+

Overview

This company first came to the Cleveland BBB's attention in February of 2017.  At that time a Canadian consumer reported shopping online for a puppy and sending $350 by wire-transfer to the sellers who he believed were located in Ohio.  An additional $970 was later sent to the shipping company (also believed to be located in Ohio) to cover the cost of insurance. 

Using online sources BBB was unable to determine either company's true location.  Although no longer active, the sellers website, www.stephanhavaneshome.com, was originally created on 01/24/17, had a 1 year expiration and was registered to an address in Thailand.  (Note: The site registration is also no longer available online.)

The shippers website, www.royalpettravel.us, was created on 01/26/17, has a 1 year expiration, is registered to a Minnesota address and includes what appeared to be a Cleveland, Ohio phone number, 440-607-5967.  

BBB found no business filings for either company in Minnesota or Ohio.


Cute and fuzzy animals like puppies and kittens may be the most popular but BBB cautions consumers to be wary of purchasing any type of pet online.  

     * Beware of ads with multiple misspellings and grammatical errors; many pet scams come from overseas and scammers often do not have a firm grasp on the English language.

     * Do not send or wire money to people you do not know.

     * If purchasing a pedigreed pet, be sure the breeder provides documentation of the parents’ registration with the appropriate organization to ensure that the pet is in fact a legitimate pure-bred animal.

     * Before providing any personal information or money contact BBB online - www.bbb.org/cleveland - or by phone, 216-241-7678.

More information about this industry is also available online at: https://www.consumer.ftc.gov/blog/new-dogand-scammers-old-tricks


This review will be updated as more information becomes available.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Stephan Havanese Pups include:

  • Length of time business has been operating
  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Stephan Havanese Pups

This Business Is Not BBB Accredited

Stephan Havanese Pups

Customer Review Rating:

100%

Composite Score: