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Non Stop Connections

Non Stop Connections

(330) 333-0104

Non Stop Connections

30799 Pinetree Rd Pmb 208
Cleveland, OH 44124-5903
Additional Phone Numbers
  • (330) 403-7363
BBB File Opened: 08/01/2007
Business Management
  • Mr. D.S. Vance, Operations Manager
  • Mr. Rasheem Ali, Operations Manager
  • Mr. Michael Martz, Manager
Business Category
  • Pen Pals
  • Personal Services


Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning customer service issues, delivery issues and refund/exchange issues. Specifically, several complainants allege that after sending payments for penpals and advertisement space in various magazines and the Non Stop Connections website, none of the products are delivered. Some complainants state that the orders they received were partial orders while some complainants state... Read More


This firm provides a web-based pen-pal service for inmates.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Non Stop Connections include:

  • 55 complaint(s) filed against business
  • Failure to respond to 17 complaint(s) filed against business
  • 10 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Non Stop Connections

This Business Is Not BBB Accredited

Non Stop Connections

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