Customer ReviewsforClass 1 Pavers & Remodelers, LLC
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tracy R
4 stars06/20/2023
I contacted Mike for an estimate to replace my main door on the garage and update the storm door on the back of the house. Even asking for a fiberglass door for the garage the estimate was at least 1k less than a few other places I contacted with what I think are better doors. Mike was able to get them installed for a few months earlier than those other places as well. I’ll be sure to reach out to them again for my next project.Class 1 Pavers & Remodelers, LLC Response
06/21/2023
Thank you for your comment!Review from Barbara W
5 stars06/20/2023
Initial contact Gary reviewed overall process. Bob and his team did an outstanding job. It was noticeable that they cared about their work. The result is I love my new driveway. It is gorgeous!!Class 1 Pavers & Remodelers, LLC Response
06/21/2023
Thank you for your business! Customer satisfaction is our priority.Review from Dawn v
5 stars10/30/2022
Great job work is beautiful!!! Workers were excellent and very politeClass 1 Pavers & Remodelers, LLC Response
10/31/2022
Thank you appreciate your business. We value each customer. Thanks again. GaryReview from Dollye F
5 stars10/15/2022
This company repaired my driveway as a part of a city citation. The workers were professional and worked quickly and quietly. My driveway looks beautiful and I could not have expected more. The owner gave my job attention and I appreciate all that they did for my family and they beautified my neighborhood with their expert work. I am so pleased with the outcomeClass 1 Pavers & Remodelers, LLC Response
10/17/2022
Thank you for the business. So glad we took care of your problem. Call anytime again thanks??Review from Saundra R
5 stars08/29/2022
Class 1 Paver - First my sale rep. Lee was so nice and pleasant to work with that was the first start of a wonderful start. I could not ask for a better team, Bob team was great this all start August 13, 2022 when Bob call and told me that he would be able to do my drive way that week. I was so shock I was scared that I was making the wrong decision but I keep my end up and I was not disappoint at all I was so happy. I left my 80 year old mother to help me out. She was wonderful because the guys was so professional and nice they did everything to make my mother feel comfortable. My drive way was just ugly they did the best job I could even think of this being my drive way. They start that Monday August 15, 2022 finished everything up Saturday. (August 20,2022) My driveway is so nice smooth and clean the concrete is not cheap the job was done well. I would recommend them to all. Thanks Bob and the crew for awesome job thumbs up. You guys are awesome !! Thank you so much !!! Drive way is so pretty still looks good !!!Review from Lori S
1 star06/09/2022
Last summer 2021 we had a new roof put on by Class 1 Pavers & Remodelers; they did a phenomenal job. The roof looked beautiful. We also had to get work done on our chimneys as well. It took a few months for Mr. ********** to finally get a hold of his Masonry person but he finally came through. I can not tell you the name of the person because when he finally came to the house he never alerted us to the fact that he was there. For two days he came to tuck point the chimneys but he never said a word to us. We had to contact Mr. Michael ********** whenever there were questions about payments. He informed us how much everything would be. Once the work was completed and paid for a few days later the cap came off the top of one of the chimneys. We called Mr. ********** to inform him of the problem. He said that he would talk to his person. A few weeks went by and we still had not heard from Mr. **********. My husband called again and was told by Mr. ********** that he should go to **** *****, buy another chimney cap, go up on the roof and install it himself. My husband is a 68 year old diabetic. he can not go up on such a high roof. For the next few months calls were made to Mr. **********, they were not returned. So last month the end of May 2022 instead of calling Mr. ********** again I called the main office of Class 1 Pavers... I was informed by the gentleman who answered the phone that he was not aware of the problem. He said that the Mason guy would be coming in on Friday and he would get to the bottom of it. I never heard from him again either. I called the first week of June again and spoke to a young lady that took my name and number and told me that someone would get back to me. No one ever called. A few days later I called the office and left a message. A few minutes later Mr. ********** called me back and we had a conversation. I informed him that until this MasonReview from Maria H
2 stars02/09/2022
They installed kitchen sinks and a formica counter top for which we were charged $3,950.00. We called Howard who is the salesman to report the pipes under the sink were leaking. They fixed the leak but we discovered the sink was not sealed. They just dropped it into the counter and we were told they don't seal them anymore. I again called Howard who said he would have someone come out when he was in the area. After waiting a couple of months I called Howard again and received another empty promise to send someone out. This was September 2021. It is now February 2022, and we are still waiting. Now if we have water in each sink at the same time we get a water leak again. I am so afraid the water is going under the unsealed sinks is eventually going to rot and warp the wood. We are very disappointed and dissatisfied with Class 1 Pavers and Remodelers. We are seniors and had to save up to get this done. Shame on them. ** ******* ***** *******Class 1 Pavers & Remodelers, LLC Response
02/10/2022
We took care of problem last year.this is the first time I heard about it we will take care of it. Thank youReview from Ophelia G.
5 stars11/16/2021
We had our 62 year old hardwood floors in our living room, dining room and hallway sanded, stained and polyurethaned (3 coats). Michael *********** Operations Manager oversaw every aspect of the floor process from start to finish. The person who did the floors was extremely professional, knowledgeable and pleasant to communicate with. All the work was expertly completed and he paid attention to detail and cleaned up at the end of each day. He showed up on time each day and put in a full day's work. The floors look AMAZING and we highly recommend Class 1 Pavers to anyone consideration having their hardwood floors done.Review from Thomas W.
1 star10/04/2021
These people do not care about your project. If it doesn't pay them thousands of dollars, they are not going to work with you. In other words, If its not a major project, they could give two shits. I orginally hired them for tuckpointing. The crew came out 5 to 6 months later and were already telling me what they were not going to do. Long story short, I had to cancel. Tried to keep their business and do other projects. They sent someone out and assessed that all my projects were too small for them. Save yourself time and the hassle and tell these guys, no thanks. If I could give zero stars, I would. They are rude, unprofessional and have zero patience with you. They will do their best to over charge you. They especially get-off at trying to screw over younger folks. Don't go with them.Review from Earlene J
5 stars09/12/2021
From start to finish, Michael Silverberg, Operations Manager, oversaw every detail of the new roofs that were installed on my sun porch and garage. The roofer was professional, knowledgeable and pleasant to communicate with. All the work was expertly completed and the entire area was cleaned immaculately and all the rubbish hauled away the same day.Class 1 Pavers & Remodelers, LLC Response
09/14/2021
Thank you. We appreciate the business and our team takes great pride in workmanship! YOU THE CUSTOMER IS OUR LIFELINE!!thank again????
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
1481 Warrensville Center Rd
South Euclid, OH 44121-2655
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