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Bad Ass Pets

Bad Ass Pets

(866) 563-7441

Bad Ass Pets

3323 E Scarborough Rd
Cleveland Heights, OH 44118-3410
Additional Email Addresses
BBB File Opened: 02/13/2013
Business Management
  • Ms. Carla J. Phillips
Business Category
  • Online Retailer
  • Online Shopping

Alternate Business Names


Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning; customer service issues, delivery issues, refund issues, and lack of response to consumer inquiries.

BBB sent correspondence to the business on July 29, 2016 and September 14, 2016 asking what steps they would take to eliminate the underlying causes of the complaint patterns. As of today, the business has not responded to BBB.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bad Ass Pets include:

  • Failure to respond to 4 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Bad Ass Pets

This Business Is Not BBB Accredited

Bad Ass Pets

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