BBB Accredited Business Profile

Ohio Natural Gas

Ohio Natural Gas

(888) 466-4427

Ohio Natural Gas

22 years in business
PO Box 14657
Cleveland, OH 44114-0657
Additional Email Addresses
BBB File Opened: 09/16/2008
Business Started: 06/01/1996
Business Started Locally: 01/01/2007
Business Incorporated: 06/01/1996 in GA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Nancy Hill, Mgr., Consumer Relations
Business Category
  • Natural Gas Companies
Products & Services
Residential and Commercial Natural Gas Service Provider
Service Area
We service the following area(s): Ohio
Alternate Business Names
  • Southstar Energy Services, LLC dba Ohio Natural Gas
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business




Choosing the residential price plan that's best for you doesn't have to be difficult. Ohio Natural Gas (R)  offers a variety of variable and fixed pricing plans -- backed by straightforward terms and conditions and designed to meet customers' individual needs.


Ohio Natural Gas(R)  is pleased to serve customers that participate in the Dominion East Ohio, Vectren Energy Delivery of Ohio, Columbia Gas of Ohio, and Duke Energy choice programs.  

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ohio Natural Gas

Ohio Natural Gas


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