This Business Is Not BBB Accredited

Prestige Worldwide Moving

Prestige Worldwide Moving

(855) 984-1738

Prestige Worldwide Moving

9 years in business
3570 Warrensville Center Rd Ste 100A
Shaker Hts, OH 44122-5226
Additional Phone Numbers
  • (216) 921-1000
  • (954) 800-1056
  • (954) 515-2205
Additional Email Addresses
  • info@prestigeworldwidemoving.com
BBB File Opened: 12/28/2009
Business Started: 01/01/2009
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Antonio Duval, President / CEO
  • Mr. Brian Benson
  • Mr. Anthony Greene, Senior Moving Consultant & Head of Sales
  • Ms. Ashley Hines, Customer Service Representative
  • Mr. Toby Reed
  • Ms. Tiffany Thompson, Office Manager
  • Mr. Moshi Webman
  • Mr. Josh Williams

Business Category
  • Moving Companies
Alternate Business Names
  • Moshi's Moving and Storage
  • Prestige Moving & Storage
  • Prestige World Wide Moving & Storage
  • Sunquest Logistics Inc

Alert

Information involving this company's advertising is included in this report.

Advertising Review

In June 2016, BBB contacted this firm for proof of several claims on its website, including:

"Fully licensed and insured bonded service."
"All of our movers are certified and background screened with at least 5 years experience."  
"We have certified packers and crating services."
"We guarantee the best rates on moves from the Midwest, Northeast and Southeastern states."  "...free Guaranteed Move Quote."
"Match or beat policy to guarantee lowest pri... Read More

Overview

In late 2015 and early 2016 we began to receive negative customer reviews and complaints about this company.  These concerned a variety of problems - damaged goods; inappropriate comments from staff; disparities between phone quotes and fees quoted on day of the move; and requests for cash payment on day of move instead of credit card as originally discussed.  Consumers have also indicated the company uses third party moving companies.   

As of August 19, 2016, information provided by company representatives indicated they were located in Shaker Heights, Ohio.  However, a map on the company’s website and a link to USDOT/FMCSA licensing both cited a Miramar, Florida address.  Online sources also indicated the Florida address is a private residence.

The website stated “Prestige Worldwide has main offices and warehouses in Ohio, North Carolina, Florida, New Hampshire, Texas & New York.”  BBB had requested additional information - addresses, licensing, etc. - but received no response.

On July 18, 2016, BBB received an e-mail from a different company, Moshi's Moving and Storage, indicating they had recently purchased Prestige Worldwide Moving.  Documents subsequently provided by Mr. Moshi Webman confirm he purchased only the assets of the company on July 13, 2016.  As indicated in his recently acquired FMCSA licensing Mr. Webman will initially be serving only as a broker.  He currently maintains offices in Shaker Heights, Ohio and Durham, North Carolina.

Available online, a separate BBB review for the Durham, North Carolina location is rated F for several unanswered and unresolved complaints.

This review will be updated as more information becomes available.  

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Prestige Worldwide Moving

This Business Is Not BBB Accredited

Prestige Worldwide Moving