Business ProfileforDussault Moving & Storage

I would give a negative rating if it was possible. Horrible! I booked my move 1 month in advance, even called them the day before to confirm I was on the schedule. Bob assured me everything was good to go, 'the movers will arrive about 8am". At 8:15 I was nervous because they are located 4 blocks away. By 9am I started calling the office. No answer (my move was scheduled for a Saturday). After leaving several voice mail messages I decided to drive to the shop to see if I could find anyone. I arrived at 10:10am, to find someone on the steps - he confirmed with me he was a Dussault employee and argued that it was only 7:10 am. I asked if he could contact anyone to see what was going on and he said he had no numbers to and didn't know who I should call. And since it was 10:10 and he was the only one that showed up he was probably just going to leave. Fast forward to Monday. I waited until 1pm to see if Dussault would contact me. I decided to call and spoke to Connie. Who, was 'sorry this happened'. The employees had a family situation and thought 'the other guys' would call. To say I was left in a lurch is an understatement. I had closed on my house and needed to move! There are contracts and dates in real estate transactions. I had no people or trucks on standby since I had hired such a 'dependable' company for my move. Its terribly expensive to hire someone last minute add to that I had to pay Sunday rates. Please don't use this company!