BBB Accredited Business Profile

The Kirby Company World Headquarters

The Kirby Company World Headquarters

(216) 228-2400

The Kirby Company World Headquarters

102 years in business

1920 W 114th St
Cleveland, OH 44102-2322

Fax Numbers
  • (216) 529-6146
Additional Phone Numbers
  • (800) 494-8586
Additional Email Addresses
  • consumer@kirbywhq.com
BBB File Opened: 01/01/1961
Business Started: 01/01/1914
Type of Entity
Corporation
Business Management
  • Principal: Ms. Halle Sminchak, Senior Director, Business Compliance, Public Relations and Contracts Administration
  • Mr. Sean Balewski, Senior Manager, Business Compliance and Consumer Relations
  • Principal: Mr. Bud Miley, President
Contact Information
  • Principal: Ms. Halle Sminchak, Senior Director, Business Compliance, Public Relations and Contracts Administration
  • Mr. Sean Balewski, Senior Manager, Business Compliance and Consumer Relations
  • Principal: Mr. Bud Miley, President
Business Category
  • Manufacturers & Producers
Alternate Business Names
  • The Kirby Company
Number of Employees: 
212

A+

Overview

The Kirby Company is a business unit of The Scott Fetzer Company that manufactures cleaning systems. The cleaning systems are sold through an international network of independent distributors, who provide in-home sales presentations and offer servicing of the products. Consumers with parts or product problems are encouraged to call their local distributor for service. If the distributor is no longer in business or is otherwise inaccessible, consumers may wish to call Kirby Company's customer service center at 800-494-8586 for convenient, local service locations.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


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BBB reports on known significant government actions involving the business's marketplace conduct.

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The Kirby Company World Headquarters

The Kirby Company World Headquarters

BBB ACCREDITED SINCE 04/01/1942

Customer Review Rating:

Positive
50%
Neutral
0%
Negative
50%

Composite Score:

0 3