BBB Accredited Business Profile

Paper Trails

Paper Trails

(440) 333-0033

Paper Trails

10 years in business
19146 Old Detroit Rd.
Rocky River, OH 44116-1722
Fax Numbers
  • (440) 333-0088
Additional Email Addresses
BBB File Opened: 05/05/2011
Business Started: 09/01/2007
Business Incorporated: 06/11/2007 in OH
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Kristina Buchholz, Owner
Business Category
  • Invitations & Announcements
  • Paper Products
  • Gift Wrapping Materials
  • Greeting Card Store

Alternate Business Names
  • Paper Trails of Rocky River, LLC
Methods of Payment
  • Cash, Check, Visa, MasterCard, Discover, American Express
Refund & Exchange Policy: 
Non-custom items (in-store, off the shelf) must be returned no later than 30 days after the date of purchase. Items being returned must be unused and in good condition. Custom items (special orders, printed and customized items) are non-returnable and non-refundable. 

Returns with Original Sales Receipt: Items returned with the original sales receipt will receive a refund for the total sales amount.

Purchases made by cash or check will be refunded in the form of cash or store credit.  Cash refunds in the amount of $100 or greater will be paid by check and will be mailed to the customer within 2 business days.  Purchases made by check will be refunded no earlier than 10 business days after purchase. 

Purchases made by credit card will be refunded in the form of a credit to the account of purchase or store credit. 

Returns without Original Sales Receipt: Items returned without the original sales receipt will receive store credit in the amount of the lowest item sale price.
BBB accredited business



Paper Trails is a specialty boutique offering paper-based merchandise, including stationery, note cards, invitations, announcements, greeting cards and designer flat wrap. In addition, Paper Trails offers special order and custom design services, including wedding and party invitations, personalized note cards and stationery.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Paper Trails

Paper Trails


Customer Review Rating:

This business has no complaints filed

Composite Score: