BBB Accredited Business Profile

Pyramyd Air

Pyramyd Air

(888) 262-4867

Pyramyd Air

21 years in business
5135 Naiman Pkwy
Cleveland, OH 44139-1003
Fax Numbers
  • (216) 896-0896
Additional Phone Numbers
  • (216) 896-0893
Additional Email Addresses
  • support@pyramydair.com
BBB File Opened: 08/01/1998
Business Started: 05/01/1996
Business Incorporated: 07/14/2000 in OH
Type of Entity
Limited Liability Company
Business Management
  • Mr. Joshua D. Ungier, CEO/Owner
  • Val Gamerman, Vice President
  • Mrs. Nicole Mendelsohn, Managing Partner
Business Category
  • Internet Shopping
  • Guns & Gunsmiths
  • Gun Dealers

Products & Services
Air Guns , BB Guns, Pellet Guns, Air Rifles, Airsoft Guns, Scopes, Lasers, Red Dot Sights, Pellets, BBs
Methods of Payment
  • The company accepts Visa, Master Card, American Express, Discover, Personal Check, Money Order, Wire Transfer, PayPal, Bill Me Later, and Amazon Checkout for payment.
Refund & Exchange Policy: 
Within 30 days of receipt of order, consumers may return any item in new condition along with its original packaging and any accessories for a full product refund.
The company does not refund any shipping charges. Items that are used, not in original packaging or otherwise not in new, saleable condition are subject to a minimum 15 percent (15%) restocking fee.
Consumers should not attempt to disassemble any items. Attempts to change the appearance or function of any item purchased will void the warranty and the right to return the product for a full refund.
If a consumer wants to exchange an item, that should be indicated in the space available at the bottom of the invoice.
All exchanges and refunds will be processed within 2 weeks from when the company receives all item(s) back.
Consumers should write the reason for their return and their phone number in the space available at the bottom of their invoice and keep a copy of the invoice for their records.
BBB accredited business

A-

Overview

This firm specializes in the online sale of air guns and rifles, as well as bb and pellet guns. It also provides gunsmith services.
Consumers should be aware that some states and countries restrict or forbid residents from the purchase of such guns. Where permitted, purchasers must be 18 years or older. Consumers should familiarize themselves with the laws in their area when considering an airgun purchase.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Pyramyd Air include:

  • 22 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Pyramyd Air

Pyramyd Air

BBB ACCREDITATION SINCE 10/18/2001

Customer Review Rating:

31%
69%

Composite Score: