This Business Is Not BBB Accredited

(800) 827-9520

13 years in business
2000 Auburn Drive Suite 200
Beachwood, OH 44122-4328
Fax Numbers
  • (800) 679-1734
Additional Email Addresses
BBB File Opened: 05/12/2005
Business Started: 12/01/2003
Business Incorporated: 02/22/2007 in OH
Type of Entity
Limited Liability Company
Business Management
  • Mr. David Grampa, Owner
  • Mr. Mark Davis, Support Manager
Business Category
  • Internet Services
  • VOIP (Voice Over Internet Protocol) Sales & Service

Methods of Payment
  • American Express, MasterCard, Visa, Discover, PayPal, Money Order
Refund & Exchange Policy: 
You may request a full refund for any reason during the first 30 days of service in accordance with our 30 day satisfaction guarantee. You can cancel your subscription at any time through the website or by contacting us. If you cancel your subscription, we will not refund any remaining portion of your subscription fees unless requested and only if more than 2 months of service remain in the current billing term. You may request a full refund for any recurring payments made accidentally within 5 days of the payment date.



TypeFrag provides voice communication services to online computer game players using Voice over Internet Protocol (VoIP) software called Ventrilo.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

This Business Is Not BBB Accredited

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