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Heavenly Touch Maids

Heavenly Touch Maids

(440) 543-2273

Heavenly Touch Maids

14 years in business
17800 Chillicothe Rd., Suite 250
Chagrin Falls, OH 44023
Fax Numbers
  • (440) 543-2275
Additional Phone Numbers
  • (216) 464-8682
BBB File Opened: 08/18/2003
Business Started: 07/15/2003
Business Incorporated: 03/24/2003 in OH
Type of Entity
Business Management
  • Mr. David J. Kenosh, President
  • Ms. Brenda Kenosh, V.P.
Business Category
  • House Cleaning
  • Butler Service
  • Personal Services

Alternate Business Names
  • Pacific Blue, Inc.



Information involving this firm's advertising and unauthorized use of the BBB logo is included in this report.

Misuse of BBB Name and/or Logo

This company is a franchisee of the Akron, Ohio based company, Heavenly Touch Maids, who has been accredited with the Akron, Ohio BBB since 2007.  However, as a separate corporate entity, this company, Pacific Blue, Inc., is not authorized to advertise the BBB logo.  

It also has a history of violating BBB name and logo policy and has falsely stated BBB accreditation or referenced the BBB name in an unauthorized manner, despite BBB’s efforts to ... Read More

Advertising Review

Beginning on April 27, 2015, BBB asked the company to substantiate the claim of being bonded and insured as noted in local newspapers.

A basic principle of the BBB Code of Advertising is that the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. 

The company failed to substantiate the cla... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Heavenly Touch Maids include:

  • Unauthorized use of BBB name or trademarks

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Heavenly Touch Maids

This Business Is Not BBB Accredited

Heavenly Touch Maids

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