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Find a Location

Snake Creek Construction, LLC has 1 locations, listed below.

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    Business ProfileforSnake Creek Construction, LLC

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/25/2013

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Snake Creek Construction, LLC provides home remodeling, home repairs, and handyman services.

    Business Details

    Location of This Business
    10185 Gottschalk Pkwy # C6, Chagrin Falls, OH 44023-5461
    BBB File Opened:
    8/20/2013
    Years in Business:
    31
    Business Started:
    4/9/1993
    Business Incorporated:
    2/21/2009
    Accredited Since:
    11/25/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. John Delphia, President/Owner
    Contact Information

    Principal

    • Mr. John Delphia, President/Owner

    Customer Contact

    • Mr. John Delphia, President/Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/29/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have attached pictures. A pristine black leather sofa that I have had for 13 years was damaged during the renovation. It is clearly visible that some one set something on the sofa that caused the damage. I am the only person that has resided in this home for the past 10 years. The basement has had minimal usage due to water damage, the basement was recently waterproofed june of this year. John requires half down, i removed some of the work on the invoice provided, which reduced the balance, I have been waiting for a refund for approximately 2 weeks. I also pointed out the workmanship in the basement, I requested to be repaired also with no response. John was standing in my basement when I 1st noticed the damage to my sofa. We discussed this situation in detail. He is stating this was not done by his worker, he admitted to putting a 55 inch tv on the sofa, there were several additional items placed on this sofa by his crew. I have 7 witnesses that will sign sworn avidavits that this sofa has remained in near perfect condition. I am also seeking damages for my sofa.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexis F

    5 stars

    09/26/2023

    John and his son did a fabulous job building our deck/balcony. We, unfortunately, had a previous contractor replace our back balcony, and after inspection it required a full tear down and rebuild. John came out and spoke with us, and was willing to work with us to make sure it was done correctly. He made sure the city was contacted and all permits were in place and had the best communication with me over and y contractor I’ve ever worked with. I’ve also never seen another contractor keep a site so clean! They were constantly sweeping up after themselves, which is HUGE having dogs in the yard. On top of the professionalism, the build is solid and done the RIGHT way. It’s clear he knows what he’s doing. The inspector was out with John as soon as the job was over to confirm everything was done perfectly and to code. I will happily use John again and will recommend him to absolutely anyone looking to have work done. Finally, a contractor we can TRUST!

    Snake Creek Construction, LLC Response

    09/27/2023

    ****** ******, It was a pleasure working with you. We at Snake Creek Construction, LLC are happy, that you are happy with your raised deck and the many years of enjoying it. Thank you for the kind words and we look forwards to working with you once more. Thank You!

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