Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Budget Heating & Cooling has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Budget Heating & Cooling

              15173 Brookpark Rd Brook Park, OH 44142-1710

              BBB Accredited Business
            • Budget Heating & Cooling

              29825 Hilliard Blvd Westlake, OH 44145-2954

              BBB Accredited Business

            Customer ReviewsforBudget Heating & Cooling

            Heating and Air Conditioning
            Multi Location Business
            View Business profile
            View Business profileBBB accredited business

            Star rating
            10 word minimum.

            You can use up to 2000 characters

            Provide Your Info to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

            All fields are required.

            This is automatically determined using your first name and the first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            2 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating
            • Review from Julia P

              1 star

              08/16/2023

              I have ******** **** warranty for my heating and cooling. The warranty company goes through Budget HVAC I called in regards to a noise I was hearing the warranty sent them out. On arrival I was told there was no noise and I was low of free-on. I had a video of the noise and wanted the technician to address it since that was my main concern. I was told that if it's working the noise is nothing and my plan doesn't cover free-on and it would be $190 to fill it. A week later my house is at 85 degrees and no air conditioning. I turned off the unit and turned it back on the fan blades weren't spinning that is indication the condenser motor failure. Which another company diagnosed and part will be here in a couple days. When I called Budget HVAC the manager Mike screamed at me like I was a child and he was my father completely disrespectful towards women because I was completely scammed and wanted my money back. I just got off the phone with the warranty company and goes to show that my warranty does cover Free-on and they should of never charged me and they never submitted anything to them. Budget is a complete scam and if your a women stay far away because the manager Mike likes to yell at you like your his child. His discriminates against women and Budget is supposed to call the warranty company before taking money for any customer and never did. The warranty company also stated that is $10 a pound and they put 7 pounds in ( most likely an empty tank and never did) so how did it come to $190…. Awful service don't ever use them. Also little does this Manager Mike know after calling me an idiot and saying that his technician did take the cover off and look at the motor. I have it ALL recorded on my ring camera to prove he is wrong. Never once did that cover come off to look at the motor. I will be contacting the better business bureau. Thank god I have it all on recording. Maybe instead of calling a women an idiot you should first get your information correct Mike.
            • Review from Debbie D.

              5 stars

              06/03/2022

              Budget Heating and Air Conditioning!!!  Absolutely fantastic company, from scheduling my appointment with Beverly, the punctuality of arrival and full diagnosis of the issue, to which Moe immediately fixed the AC issue and my AC is running quietly with perfect cooling of my home.  This was a second opinion appointment. I was scheduled through American Home Shield with the first company that came out to diagnose my issue.  This man came with not a tool in hand...nothing! Within 2 min told me I needed an entirely new AC system.  No diagnostic, not a panel came off my unit, nothing!  This was the owner of the company, he literally used his ear to form his diagnosis  not kidding, his ear!!  I called my warranty company, told them all of this, and asked for a second opinion immediately.  American Home Shield scheduled the second company, Budget Heating and Air Conditioning, to come out and give their diagnosis.  Moe, the technician came out, took off panels, used diagnostic tools and within 15 min found my capacitor was bad. Moe replaced it, and my AC is humming so quietly and my home is cool and comfortable!  No new AC unit needed!!!!! THANK YOU, THANK YOU, THANK YOU, THANK YOU, MOE AND BUDGET HEATING AND AIR CONDITIONING!!!

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.