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          Final Touch Construction & Remodeling Inc has 1 locations, listed below.

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            Business ProfileFinal Touch Construction & Remodeling Inc

            Roofing Contractors
            BBB accredited business

            Contact Information

            26691 Richmond Rd

            Bedford, OH 44146-1421

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            Email this Business
            (216) 780-9196

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            Customer Reviews

            4.93/5

            Average of 56 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/6/2010

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This firm specializes in storm restoration for roofing, siding, and gutters, as well as kitchen, bathroom, and basement remodels. 

            Business Details

            Location of This Business
            26691 Richmond Rd, Bedford, OH 44146-1421
            Email this Business
            BBB File Opened:
            8/25/2009
            Years in Business:
            26
            Business Started:
            1/1/1998
            Business Incorporated:
            4/25/1995
            Accredited Since:
            4/6/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Final Touch Construction
            Business Management
            • Mr. Dwight Smith, Owner
            Contact Information

            Principal

            • Mr. Dwight Smith, Owner

            Customer Contact

            • Mr. Dwight Smith, Owner
            • Vikrotija Wolf, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (215) 510-6457
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            This company made the claim that I could have a new roof and have my insurance pay for 100% of it except for the deductible. As we began to go through the process I learned that my insurance was not going to pay for everything. In the midst of this process, my mom passed away. Nine months later I lost my dad. I asked them to put the breaks on the process. When we started back going over costs it began to morph into something much greater than I thought. On top of that insurance was not going to cover what I anticipated. I canceled the agreement and they held the portion against me that I asked to nullify due to the passing of my parents. They charged me 1400.00 for nothing and left a 5 shingle space that they used as a sample missing from my roof. It looks terrible. Mind you no crew came out, and no work had begun but I'm out 1400.00 I would not advise anyone to use this company.
            Read More
            Read 5 More Complaints

            Customer Reviews

            56 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Monica B

            06/23/2023

            I would highly recommend Final Touch Construction to anyone in need of a new roof or other contracting service, such as siding or gutters. We worked directly with our salesperson Dayna, who made the entire process including working with the insurance company very easy. On the day of the install. The workers arrived in the morning on time and were done with the job by the end of the day. They were courteous and very professional. After the job was done, they cleaned up and we had a phenomenal-looking roof. My husband and I were extremely pleased. I would highly recommend Final Touch Construction to anyone. Thank you Final Touch
            Read 55 More Customer Reviews

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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