This Business Is Not BBB Accredited

Electronic Merchant Systems

Electronic Merchant Systems

(216) 524-0900

Electronic Merchant Systems

29 years in business
5005 Rockside Rd., #100
Independence, OH 44131-6808
Fax Numbers
  • (216) 524-9582
  • (216) 524-9540
  • (216) 520-3120
  • (216) 674-3110
Additional Phone Numbers
  • (216) 912-0173
  • (800) 615-1330
  • (866) 260-6360
  • (216) 524-6707
  • (800) 726-2117
  • (813) 289-4114
  • (800) 822-8290
  • (866) 856-4769
  • (866) 353-7122
  • (866) 221-3150
Additional Email Addresses
BBB File Opened: 06/13/1988
Business Started: 09/03/1987
Business Started Locally: 09/03/1987
Business Incorporated: 09/30/1987 in OH
Type of Entity
Business Management
  • Mr. Dan Neistadt, CEO / President
  • Mr. Jon Butinski, Director of Client Services
  • Mr. Jim Weiland, Chairman
Business Category
  • Credit Cards & Plans - Equipment & Supplies
  • Business Promotions - General

Alternate Business Names
  • E M S
  • First Hudson Leasing
  • Francis David Corporation


Government Action


On March 26, 2015, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in the United States District Court, Northern District of Georgia, Atlanta Division.  The suit involved parties who provided debt collection services as well as other parties who provided payment processing services.

Charges filed against this business allege payment processors' violations of the CFPA.  

Specific violations include: 

* Providing sub... Read More


This company is in the business of selling, leasing and maintaining credit card processing equipment.

The company markets its services through two different divisions.

One processes credit card transactions while the other sells business opportunities in the form of credit card processing equipment distributorships.

At the time of sale, consumers are presented the following options:

1. They may contract for the credit card processing services provided by Electronic Merchant Systems;

2. They may lease the processing equipment provided by the Independent agent.

3. They may obtain BOTH services.

Consumers should be aware that both of the services are provided under separate contract agreements - and that Electronic Merchant Systems is only responsible for the credit card processing services agreement.

Consumers should also be aware that, since the distributorships are independently owned and operated, the Electronic Merchants Systems has limited involvement in the distributors' business practices. Consumers with problems are advised to first contact their sales distributor. If a consumer is unable to attain a resolution to a specific problem through their sales distributor, the consumer may then contact Electronic Merchant Systems directly for assistance.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Electronic Merchant Systems


Electronic Merchant Systems

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