BBB Accredited Business Profile



(800) 355-2227


62 years in business
21403 Chagrin Blvd Ste 102
Beachwood, OH 44122-5322
Additional Phone Numbers
  • (216) 231-5322
  • (440) 886-1290
Additional Email Addresses
BBB File Opened: 01/01/1964
Business Started: 01/01/1955
Type of Entity
Non-profit Organization
Business Management
  • Mr. Michael Kappas, President
  • Mr. Ram Mayekar
  • Mr. Victor Russell, Counselor Supervisor
Business Category
  • Credit & Debt Counseling
  • Training Programs

Service Area
This organization is headquartered in Columbus, OH. As of March 16, 2011, complaints filed against this organization will be handled by BBB serving Central Ohio. You can access the headquarters report for this organization by clicking here.
Alternate Business Names
  • Consumer Credit Counseling Serv. of N.E. Ohio
  • Apprisen Financial Advocates
  • Consumer Credit Counseling Service of Northeast Ohio
  • Consumer Credit Counseling Service
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • The majority of counseling and educational services are offered at no cost.
BBB accredited business



Consumer Credit Counseling Service of Northeastern Ohio is a not-for-profit corporation organized for the purpose of providing free, comprehensive financial education and counseling services to clients relating to consumer credit and money management. The CCCS Debt Management Program (DMP) is a structured debt repayment program that can assist people in reducing or paying off debt. Webvisor is a free, confidential, self-guided counseling program available on the agency's website. As HUD approved agency, CCCS also provides comprehensive housing counseling, including counseling for those delinquent on their mortgages or who are considering a reverse mortgage loan. Approved by the Executive Office of the U.S. Trustees, CCCS offers the required bankruptcy counseling and education services. CCCS also teaches financial education skills and concepts through community and on-line programs.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.