This Business Is Not BBB Accredited

Bruening Glass Works

Bruening Glass Works

(440) 333-4768

Bruening Glass Works

107 years in business
20157 Lake Rd.
Rocky River , OH 44116
Fax Numbers
  • (440) 333-4763
Additional Phone Numbers
  • (800) 648-3050
Additional Email Addresses
BBB File Opened: 10/06/2009
Business Started: 01/01/1910
Business Incorporated: 05/22/1990 in OH
Type of Entity
Business Management
  • Mr. Marc Konys, Owner
Business Category
  • China & Crystal - Repair
  • Glass - Beveled, Carved, Ornamental


Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning failure to fulfill repair orders in a timely manner, failure to honor promised delivery dates, and failure to return calls and emails.
BBB contacted this firm in January 2016 regarding this pattern but did not receive a response.


Pattern of complaints.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bruening Glass Works include:

  • 46 complaint(s) filed against business
  • Failure to respond to 24 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Bruening Glass Works


Bruening Glass Works

Customer Review Rating:


Composite Score: