BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Old Time Candy Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Old Time Candy Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMrs. Karen Bridge, C.E.O. Mr. Don Bridge, Vice President Ms. Barb Peterseim, General Manager, Office Manager, Human Resources
Candy & Confectionery - Retail Gift Baskets & Parcels Internet Shopping
Products & Services
Old Time Candy Company sells the following brand(s): Bonomo, Ferrara Candy Company, Hershey's, Jelly Belly, M&M Mars, Necco, Nestle, Pop Rocks, Tootsie, Wonka, Wrigley
Old Time Candy Company offers the following product(s): bulk candy, candy, candy gift boxes, candy sticks, caramel, chocolate, coconut candy, cotton candy, gum, gummi candy, jawbreakers, licorice, mints, Pez, salt water taffy, sour candy, sugar-free candy, wax candy
Method(s) of PaymentVisa, Mastercard, Amex, Discovery, Check, Money Order
Refund and Exchange Policy100% Money-Back Guarantee
We are confident that you will love Candy you ate as a kid® If you are not satisfied with your purchase, we offer a full 100% money back guarantee. A brief explanation is appreciated (but not necessary) and will help us improve our products and service.
We cannot be responsible for candy ordered in error. We cannot be responsible for late, missing, or damaged UPS shipments unless we make a mistake. We will cooperate in every way to help you track your package and obtain a refund.
For a full refund, including your initial shipping charges, simply return your candy within 14 days of receipt to the Old Time Candy Company; 350 Commerce Drive East; LaGrange, OH 44050.