Share
Business ProfileforKeyBank
Current Alerts For This Business
Due to recent Covid-19 unemployment concerns, Key Bank has provided the below link information to assist those with additional information during this time.
At-a-glance
Customer Complaints
273 complaints closed in last 3 years
83 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 127 Public Sq, Cleveland, OH 44114-1217
- BBB File Opened:
- 1/1/1933
- Years in Business:
- 95
- Business Started:
- 1/1/1929
- Business Started Locally:
- 1/1/1994
- Business Incorporated:
- 12/31/1958
- Accredited Since:
- 1/1/1933
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of Charter: 14761 for this business, issued by U.S. Comptroller of the Currency. The expiration date of this license is 12/31/2024.
These agencies may include:
U.S. Comptroller of the Currency
250 E Street SW
Washington DC 20219
BBB records show a license number of 17534 for this business, issued by Federal Deposit Insurance Corporation (FDIC) - Chicago Regional Office. The expiration date of this license is 12/31/2024.These agencies may include:
Federal Deposit Insurance Corporation (FDIC) - Chicago Regional Office
500 West Monroe Street, Suite 3300
Chicago IL 60661
Fax: (312) 3826901
- Type of Entity:
- Corporation
- Alternate Business Name
- Key Investment Services
- Ameritrust
- Society Mortgage
- Business Management
- Mr. Chris Gorman, Chairman & CEO
- Additional Contact Information
Phone Numbers
- (800) 625-3256Other Phone
- (800) 625-3256
Customer Complaints
273 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
158 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jacky O
04/04/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.