BBB Accredited Business Profile




89 years in business
127 Public Square
Cleveland, OH 44114
Additional Phone Numbers
  • (800) 625-3256
Additional Email Addresses
BBB File Opened: 01/01/1933
Business Started: 01/01/1929
Business Started Locally: 01/01/1994
Business Incorporated: 12/31/1958 in OH
Type of Entity
Business Management
  • Mr. Albert Moeller
  • Client Relations Department
  • Ms. Beth E. Mooney, Chairperson/CEO
Business Category
  • Bank
  • Credit Cards and Plans
  • Investment Advisory Services

Service Area
We service the following area(s): Alaska, Colorado, Connecticut, Florida, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont, Washington
Alternate Business Names
  • Ameritrust
  • Ameritrust Co.
  • Ameritrust Company N.A.
  • Investment Management & Trust Services
  • K M I Mortgage
  • Key Direct
  • Key Equipment Finance
  • Key Home Equity Services
  • Key Home Improvement Services
  • Key Recovery
  • Key Services Corp
  • KeyBank Home Equity Services
  • KeyBank National Association
  • KeyCorp
  • Merchant Services
  • Society Mortgage
  • Key Investment Services

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



KeyBank offers the following products and services:

PERSONAL ACCOUNTS: Checking Accounts * Savings Accounts * Certificates of Deposit (CDs) * Credit Cards * Mortgages * Home Equity Loans * Auto Loans * Personal Loans & Lines of Credit

BUSINESS ACCOUNTS / BANKING SOLUTIONS: Business Checking * Business Savings * Business CD * Key Business Online * Tools & Resources / BORROWING SOLUTIONS: Lines of Credit * Business Credit Cards * Financing Equipment * Leasing Equipment * SBA / COLLECTING PAYMENTS: Electronic Payments & Invoices * Merchant Services * Key Capture * Fraud Protection * Lockbox / MAKING PAYMENTS: Electronic Payments & Invoices * Wires * Purchasing Cards * Account Reconcilement * Automated Tax Payments

INVESTING & INSURANCE: Annuities * Mutual Funds * Cash & Cash Equivalents * Roth & Traditional IRAs * Education Planning * Personal Insurance Solutions

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Superintendent of Banks
77 S High St
Columbus OH 43266-0549
Phone Number: (614) 466-2932

Federal Reserve Bank of Cleveland
P.O. Box 6387
Cleveland OH 44101
Phone Number: (216) 579-2000




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